Amourelle Products Ltd

Amourelle Products Limited

The UK's #1 Garage Door Spares & Automation Specialists

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Customers Feedback &
Testimonial Comments
January to December 2008

If you're not satisfied  -  We're not either!

•   Add a Comment  •  Contact Us   •

View our feedback comments from other years
•  2002  •  2003  •  2004  •  2005  •  2006  •  2007  •  2008  •

Note: the @ symbol in our guests e-mail addresses have been substituted with 'at'
in an attempt to protect against "e-mail address grabbing" by spam "spiders"


visitor_name: Glenn Barber, Northampton
e-mail:      
Date:         02/07/2008

Comments:
Excellent service ! very fast and very helpful


visitor_name: Chris, Preston, Lancs.
e-mail:      
Date:         28/06/2008

Comments:
I bought a Seip EKR1MCG remote control receiver upgrade kit on Thursday afternoon, It arrived on Friday before 1pm. Great product! and an absolute doddle to fit. Also bought midi and mini remote controls. Can now drive up and open the garage door as I'm coming into the street.   Brilliant company, brilliant product!  Get rid of your old Wessex Liftboy Brick of a remote control!


visitor_name: Hugh from Anglesey
e-mail:      
Date:         26/06/2008

Comments:
Very impressed with helpful advice and prompt and efficient service.



visitor_name: Robin Kirkland, Surrey
e-mail:       nibork427"at"aol.com
Date:         24/06/2008

Comments:
Replacement garage door transmitters and receivers ordered 23/06, delivered the next morning and installed within the indicated 5 minutes without any problem. Now that's what I call service.
 

visitor_name: Stewart from Scarborough.
e-mail:       stewart"at"dinero.fsworld.co.uk
Date:         19/06/2008

Comments:
I just wanted to say thank you for your help in identifying what springs I needed for my double garage door.
I received the springs today and I fitted them following the instructions on your website. I ordered them Sunday night and received them Wednesday morning on the standard service.  My garage door is opening and closing better than it has done since fitted. new ! ( because I set it up properly using your instructions) .....excellent


visitor_name: Les, Coventry W. Midlands
e-mail:      
Date:         16/06/2008

Comments:
Excellent service, quick delivery and the receiver fitted in five minutes, jobs a goodun!, I could not have asked for better service, thank you.


visitor_name: P. Wood, Crowthorne, Berkshire.
e-mail:       sedbergh41"at"talktalk.net
Date:         10/06/2008

Comments:
Brilliant! I placed my order for replacement springs for my Cardale door mid-morning and about 1hr later got a call to say that as I lived only a few miles away I might like to pick the new springs up to save time. By early afternoon I had them and following the clear instructions on the website they were quickly installed and the door balanced.    However the very best part was that the advice to replace both springs rather than just the broken one, was spot on. My garage automatic door which for years had slewed wildly to one side when operated now tracks straight as a die. Thanks.


visitor_name: Lance Rose, Haverfordwest, Pembrokeshire
e-mail:      
Date:         04/06/2008

Comments:
Excellent service and easy to understand instructions. Many thanks.


visitor_name: Nick Dennis, Cookham, Berks.
e-mail:      
Date:         03/06/2008

Comments:
Defective (after six months) garage door transmitter replaced extremely quickly.  Excellent service, much appreciated.


visitor_name: Suzanna Rowley, East Sussex.
e-mail:       suzanna'at'don-suzanna.freeserve.co.uk
Date:         29/05/2008

Comments:
Very good firm to deal with. Very fast delivery. Ordered one day had the item the next day. I highly recommend them.


visitor_name: John Skipper, Norfolk
e-mail:       johnaskipper'at'hotmail.co.uk
Date:         26/05/2008

Comments:
Last Friday morning my 31 yr old Henderson garage door collapsed. I almost despaired, but a Google search found your superb website and I identified and ordered the parts the same morning.  They arrived the very next day, and I easily followed the very clear fitting instructions provided.  What unbelievably excellent service - thanks a million!


visitor_name: Azhar Chaudhary, Oadby, Leicestershire
e-mail:       az'at'mail.com
Date:         26/05/2008

Comments:
Amazing. Its the fastest Royal Mail delivery I have ever seen! I ordered the good around 3pm Friday (selecting ordinary post) expecting it to come middle of next week. Was woken up next morning by postman wanting him to sign for the package. The replacement garage remote control goods were perfect as was the info on how to set everything up. What can I say? In this day and age its good to see such professionalism and speed. Many thanks indeed - would definitely use your services again... we have a number of neighbours to tell about this. Anyone reading, feel reassured that this is no-nonsense operation!


visitor_name: Tony,   Lancashire.
e-mail:      
Date:         22/05/2008

Comments:
Well done .. A very good service, the replacement garage door rollers I ordered fit a treat, no more waiting for the door to drop off onto my Merc.


visitor_name: Mrs G Clarke, Derbyshire
e-mail:      
Date:         20/05/2008

Comments:
Prompt and efficient service with follow-up e-mail to advise about programming remote transmitter, which I unfortunately missed because of internet connection problems. Helpful and friendly advice on telephoning. Highly recommended.


visitor_name: Mrs H Murray, London
e-mail:      
Date:         20/05/2008

Comments:
The Seip EKR1MCG radio receiver upgrade kit was so easy to install I fitted it to my Liftboy electric door operator myself.  My husband will be pleased he doesn't have to fit it!  I am so thankful I found you on the internet.
Thank you for your excellent service.


visitor_name: Darryl, Gt Yarmouth, Norfolk
e-mail:      
Date:         18/05/2008

Comments:
I ordered parts for my old Henderson garage door, the web site was a pleasure and made life really easy. parts arrived quickly and the instructions were spot on, Many thanks, a great company for others to follow.


visitor_name: Roy Lawrence
e-mail:       royandbarb.lawrence'at'gmail.com
Date:         17/05/2008

Comments:
Thanks for the door parts, very prompt. Also the fitting instructions are very comprehensive.  Regards  Roy.


visitor_name: Brian Light - Edgware, Middlesex
e-mail:       brianligh'at'bplsolutionsuk.com
Date:         13/05/2008

Comments:
Dear Amourelle - Without doubt one of the best Customer Experiences I have had from ANY company in a long, long time.  It is great shame that a company with your focus on customer service only sells garage door bits.
Congratulations on an excellent job.


visitor_name: Joe Young, Harrogate, North Yorks.
e-mail:       joseph.young872"at"ntlworld.com
Date:         09/05/2008

Comments:
These guys certainly know what they are doing. Instant response to enquiries, orders and deliveries. What more can a customer ask for, first class, thanks again. Joe Young. (Gunsmiths and precision engineers)


visitor_name: Mike Dennis, Crewe
e-mail:      
Date:         09/05/2008

Comments:
Ordered a replacement garage door handle at 5pm Wednesday and received it Thursday 11am. Cannot get better service than that.


visitor_name: Tim Wood, Reading, Berkshire.
e-mail:       razot.wood"at"tiscali.co.uk
Date:         09/05/2008

Comments:
Many thanks for a prompt and amazingly fast delivery, good customer service is a tad rare theses days, hats off to you!


visitor_name: Mark Fall, Alvaston, Derbyshire.
e-mail:       markstevenfall"at"sky.com
Date:         27/04/2008

Comments:
Excellent service and quality products. Received ordered items the following morning; job done. A dependable service that I would recommend to anyone - thanks.


visitor_name: Roger Webb, Derbyshire
e-mail:       roger.webb4"at"virgin.net
Date:         22/04/2008

Comments:
I am a new customer of yours and last week ordered two new pulleys and wires for my Cardale garage door. The goods arrived on Monday morning and I want to say how impressed I am with your goods and your service. I shall recommend you without reservation.


visitor_name: Pete, Glasgow
e-mail:      
Date:         21/04/2008

Comments:
An extremely clear and user-friendly website, fast delivery and comprehensive fitting information made sourcing and replacing my door receiver a hassle-free experience. An all-round impressive and efficient service.


visitor_name: Deryck Pritchard, Gloucestershire
e-mail:      
Date:         01/04/2008

Comments:
My broken door springs had no markings or labels to identify a direct replacement.  Amourelle helped me to identify them as made by Garador and referred me to Garador for technical advice. They needed to know the type of door and weight of the panel to tell me the part numbers I needed. Ordered new springs from Amourelle on Monday afternoon, delivered Tuesday lunchtime and garage door back in action shortly afterwards.  Excellent service all round.


visitor_name: D. Withnall, Essex
e-mail:      
Date:         21/03/2008

Comments:
My order arrive less than 24 hours after I placed it.


visitor_name: Peter Hall,  Southampton, Hants.
e-mail:      
Date:         20/03/2008

Comments:
So easy to identify the part required by your system. Ordering was simple and the replacement spring unit for an old Westland door arrived on time as promised. I would recommend Amourelle to anybody.


visitor_name: Tony Collins, Norwich, Norfolk.
e-mail:      
Date:         15/03/2008

Comments:
I have just received and fitted your Seip EKR1MCG 433Mhz receiver & keyfob transmitter kit to my Henderson garage door operator in 5 mins!   Just amazing.  So simple to fit, already pre-programmed so instantly ready for use, and good range. Excellent delivery time of 24 hours. Delighted. thank you.


visitor_name: Peter Parsons (St Albans)
e-mail:      
Date:         09/03/2008

Comments:
I ordered a Seip EKR1MCG radio receiver upgrade kit for use with my Stanley door operator at 4.40 on Friday afternoon and goods arrived in Saturday's post. Installation took about 10 minutes.  All very impressive!!


visitor_name: Kim, Hampshire
e-mail:      
Date:         06/03/2008

Comments:
I have just installed the Seip remote control system upgrade kit for my Wessex Liftboy door opener that had stopped working. The kit arrived the next day and really did take less than 10 minutes to install. It was easy to do and the instructions were excellent. Many thanks-it works great!


visitor_name: John, Lincolnshire
e-mail:      
Date:         06/03/2008

Comments:
First class service, parts easily identified on the web site, order process very smooth (PayPal also accepted) and the order was processed and dispatched on the same day arriving the following day. 10/10.


visitor_name: Del Wilkins, Scotland
e-mail:       delwilkins"at"blueyonder.co.uk
Date:         03/03/2008

Comments:
My springs & adjusting bolts arrived very quickly. Thank you very much. Dealing with you has been a pleasure.


visitor_name: S. Wynne, Manchester, UK
e-mail:      
Date:         28/02/2008

Comments:
Fast and efficient service.  One part arrived damaged and was replaced immediately.  I would definitely use this company again.


visitor_name: John Green, Manchester
e-mail:      
Date:         23/02/2008

Comments:
Superb service - ordered the part at 3.30pm Friday and it was delivered at 11:30 Saturday morning.


visitor_name: Kim, West Drayton
e-mail:      
Date:         23/02/2008

Comments:
Fantastic service. very fast, item was here next day.


visitor_name: Howard Goodman, Stockton.
e-mail:       howard.goodman"at"ntlworld.com
Date:         06/02/2008

Comments:
Moved house and realised keys to 20 yr old garage doors were missing. 10 minutes on the internet and new parts on their way the next day. Can't fault the service. Thanks and well done.


visitor_name: Steve Bunting, Hampshire
e-mail:
Date: 05/02/2008

Comments:
Terrific service: ordered door springs on Sunday afternoon, they arrived Monday morning. Excellent!!


visitor_name: James, Kent
e-mail:      
Date:         05/02/2008

Comments:
From order to delivery in less than 24hrs. You can't beat that!


visitor_name: John Ross, Scotland
e-mail:       john"at"uppat.fsnet.co.uk
Date:         29/01/2008
Time:         22:29

Comments:
Quick service , no problems with this supplier.


visitor_name: Stu Smith, West Midlands
e-mail:      
Date:         23/01/2008
Time:         00:40

Comments:
1st rate service, ordered late Saturday night, goods delivered as promised 1st class post ...  Excellent service !!!! would recommend


visitor_name: Mr. J. Smith,  Rainham.
e-mail:      
Date:         22/01/2008
Time:         20:28

Comments:
Brilliant service and communication, Thank you.


visitor_name: Rowland Hingston, Northern Ireland
e-mail:      
Date:         15/01/2008
Time:         12:36

Comments:
These people don't sleep!!!  Nick responded to an email asking for help to identify what parts I required at 22:59.
Equally impressive is that the the email order confirmation contained a link to the instructions to fit the parts I ordered.  Highly recommended.


visitor_name: G. Marais, London
e-mail:      
Date:         14/01/2008
Time:         17:02

Comments:
Excellent communication and service. Highly recommended.


visitor_name: SUE MITCHELL, WEST YORKSHIRE
e-mail:      
Date:         12/01/2008
Time:         16:08

Comments:
Absolutely first class service.  The item was not ordered until 5.30pm on Friday yet it arrived perfectly packaged the following morning.  BRILLIANT !!!


visitor_name: Chris, Milton Keynes
e-mail:      
Date:         10/01/2008
Time:         20:54

Comments:
Excellent service.  email advice also received.  Order tracking and goods received promptly! Would recommend to you all...


visitor_name: Aileen, Lichfield, Staffordshire.
e-mail:      
Date:         09/01/2008
Time:         19:19

Comments:
What great service, ordered new garage remote control at tea-time and it arrived next morning! Thank you.


visitor_name: Paul of Sidcup.
e-mail:      
Date:         08/01/2008
Time:         01:00

Comments:
Had difficulty locating replacement rollers for my garage door until I came across 'Amourelle Products Ltd' who not only stocked what I required but at a competitive price. My order arrived promptly & was entirely satisfactory.


visitor_name: D. Bowyer, Essex.
e-mail:      
Date:         07/01/2008
Time:         14:30

Comments:
Wow what a great service!, does what it says it does….. excellent


visitor_name: Roddy MacMillan,  Penrith, CUMBRIA
e-mail:      
Date:         01/01/2008
Time:         16:41

Comments:
Ordered a new garage door remote and opener just before Christmas at around 4.30 pm and was delighted to receive the parts the following morning by 11.00 am. Excellent service


View our feedback comments from other years

•  2002  •  2003  •  2004  •  2005  •  2006  •  2007  •  2008  •

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Amourelle Products Ltd

The UK's #1 Garage Door Spares and Automation Specialists
©Copyright 2008 Amourelle Products Ltd  Reading, Berkshire. United Kingdom
Registered in England No. 1640847   -   VAT Reg. No. GB 642 0832 61

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Inventors of the Securi-Dor automatic security locking device for motorised garage doors

It's NO problem dealing with us!  -  We give old fashioned Customer Service at reasonable prices !

 
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