Amourelle Products Ltd

Amourelle Products Limited

The UK's #1 Garage Door Spares & Automation Specialists

Secure On-Line Shopping - Free Mainland UK delivery option on orders over £35
 

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Customers Feedback &
Testimonial Comments
January to December 2007

If you're not satisfied  -  We're not either!

•   Add a Comment  •  Contact Us   •

View our feedback comments from other years
•  2002  •  2003  •  2004  •  2005  •  2006  •  2007  •  2008  •

Note: the @ symbol in our guests e-mail addresses have been substituted with 'at'
in an attempt to protect against "e-mail address grabbing" by spam "spiders"


visitor_name: Graham Lord, Hinckley, Leicestershire
e-mail:       GrahamRLord"at"hotmail.co.uk
Date:         30/12/2007
Time:         22:33

Comments:

A rapid response, super packaging and an excellent overall service ++++++


visitor_name: Alan ,Isle of Skye
e-mail:      
Date:         28/12/2007
Time:         16:14

Comments:
Ordered a remote sender on the internet early afternoon on 27 Dec, the item arrived at 11am on Dec 28. Excellent and very rapid response. Highly recommended!!!


visitor_name: Reactive Doors, Dunstable Bedfordshire
e-mail:      
Date:         06/12/2007
Time:         17:59

Comments:
Thank you for your help, very good customer service


visitor_name: Tom Bloomfield, Carmarthen.
e-mail:      
Date:         05/12/2007
Time:         21:46

Comments:
Very helpful in selecting the right part after digital photography. Overnight delivery.


visitor_name: Derek Davies, Eastleigh, Hants
e-mail:       derekdavies"at"fsmail.net
Date:         29/11/2007
Time:         21:14

Comments:
Replacement bits ordered for door at five-to-two, arrived next morning at eight-thirty, wife performed official opening at nine-fifteen....   Absolutely fabulous !!


visitor_name: Colin Searle,  East Yorkshire.
e-mail:       colinsearle"at"btinternet.com
Date:         26/11/2007
Time:         17:22

Comments:
I would like to thank you for your help and courtesy during our transaction.  You constantly hear horror stories about dealing with unknown people on the internet.  Conversely, it is only right to give credit where and when it is due,  I am impressed and very grateful.  Thank you again.  Colin Searle.


visitor_name: Sandy Cassie, Aberdeenshire
e-mail:      
Date:         18/11/2007
Time:         11:47

Comments:
My Henderson garage door support cable broke at 1.15pm Friday.  New cable set ordered online at 1.30pm Friday.  The goods arrived 11.16am Saturday morning.   Fantastic!   Regards Sandy Cassie


visitor_name: John A. Cook
e-mail:      
Date:         15/11/2007
Time:         19:22

Comments:
Order placed at 17.10 on Tuesday, dispatched at 17.40 Tuesday and received next morning by post. It could not have been sent any quicker. Thank you all at Amourelle. The garage door was back in full working order in less than 24hours.


visitor_name: Stewart Ward, Luxembourg
e-mail:      
Date:         12/11/2007
Time:         20:56

Comments:
Great service, thanks very much. I am particularly impressed that the delivery was so quick,l especially as it was international.


visitor_name: George Thompson - Glasgow
e-mail:       george"at"harrison-scott.co.uk
Date:         08/11/2007
Time:         19:47

Comments:
I am MD of one of the largest specialist companies in the UK and deal with clients and candidates day after day.  I know what makes a top person and top company.  I personally love buying via the Internet but my only concern is that when you deal with companies who are not Marks & Spencers, Tesco's or the likes - how good will the company be? How good are their products?  What is the back up like if anything goes wrong?  I must say that the whole process of dealing with Amourelle is as good if not better than dealing with companies who are high street names. Brilliant company, great products, fantastic aftercare and great value.  I can't speak highly enough of this company.  You will not see a Mr X or Y after this testimonial as you see on many websites - I am George Thompson of Harrison Scott (email: george"at"harrison-scott.co.uk) and proud to put my name to this testimonial as a very happy customer.


visitor_name: Paul Summerfield
e-mail:       verleyandpaul"at"aol.com
Date:         06/11/2007
Time:         22:22

Comments:
A very fast and efficient service! Thank you very much.


visitor_name: Trevor Jolley, Suffolk
e-mail:      
Date:         01/11/2007
Time:         18:54

Comments:
Excellent service. Very fast. Springs delivered direct from their supplier as they were out of stock themselves.  Highly recommended.


visitor_name: Brian Rees, Carmarthenshire
e-mail:      
Date:         29/10/2007
Time:         13:37

Comments:
Excellent service - ordered late Friday afternoon and received on Monday morning.


visitor_name: David Shufflebottom, Newtownabbey N. Ireland
e-mail:      
Date:         28/10/2007
Time:         21:15

Comments:
Many thanks for the prompt despatch of the items for my garage door. Ordered Wednesday night and delivered Friday morning!!  My door is now working properly again.


visitor_name: Meta Linton, Newtownabbey N. Ireland
e-mail:      
Date:         28/10/2007
Time:         17:16

Comments:
My new remote controls arrived within a few days of ordering. Programming was really easy. Excellent service. Great website.  Thank you. Meta Linton


visitor_name: Robert Proctor, Solihull
e-mail:       bob.proctor"at"blueyonder.co.uk
Date:         25/10/2007
Time:         14:37

Comments:
I can't fault the service - in less than 24hrs the parts arrived for my garage door, they are now fitted and door works again


visitor_name: Brian, Stourbridge
e-mail:      
Date:         13/10/2007
Time:         01:34

Comments:
Excellent service. I ordered two remotes mid afternoon, confirmation e-mail within minutes plus an e-mail how to programme the new remotes. Followed by another e-mail half an hour later to inform me that the remotes have been dispatched. Delivered 11:45am the following morning. Received undamaged and they work.


visitor_name: Gavin at Selsey
e-mail:      
Date:         12/10/2007
Time:         13:15

Comments:
Fantastic service, even though I placed my order at 3:00 pm I still received the goods from Royal Mail at 07:35 AM next day (and that was in the midst of the postal strike!)


visitor_name: Bill Evans,  London
e-mail:       billysquadron"at"aol.com
Date:         06/10/2007
Time:         12:22

Comments:
your web site is second to none for finding and ordering the spare garage part. Next day delivery is excellent.


name:   Richard Townsend FRAeS  Fareham, Hampshire.
e_mail:
Date:     03/10/2007
Time:     13:27

Comments:
6 months have past since I installed a Seip remote control replacement for my worn out Henderson system.  Its operation has proved faultless since the day I installed it.  Not only is it a very price competitive product, its installation is straightforward with clear precise instructions, the product performs well, the size of the remote is small and it is easy to use and most importantly Amourelle supplied the system immediately on receipt of my order.  What more could a customer ask of its supplier?


visitor_name: D. MacKenzie, Edinburgh, Scotland.
e-mail:      
Date:         02/10/2007
Time:         02:46

Comments:
Your service was the best we have yet experienced on the internet.... our order was confirmed immediately it was placed, and the goods were delivered to our door within considerably less than 24 hours. Excellent speed and efficiency, much appreciated!


visitor_name: Leslie Davies, Poole, Dorset.
e-mail:       les"at"suedavies.fsnet.co.uk
Date:         01/10/2007
Time:         19:11

Comments:
Excellent service, order placed after 1:30pm received 8:30am next day. Good work Thanks.  L Davies


visitor_name: Paul Douglass,  Lincolnshire
e-mail:      
Date:         30/09/2007
Time:         19:46

Comments:
Excellent service, parts ordered 14.00hrs and delivered the next day. The fitting guide on the web site was nice and clear and more importantly pretty accurate!


visitor_name: Keith Rumley, Dorset.
e-mail:       keith_rumley"at"yahoo.com
Date:         27/09/2007
Time:         19:58

Comments:
Absolutely fantastic! On the telephone it was perfect information, clear, concise and informative. My order for a replacement Garador spring unit arrived when it was promised. It was well packed and came complete with the necessary installation guide. It was harder to extract the old spring box than to fit the new one. All one has to do is follow the easy to understand instructions. What more could anyone ask for ? (except being free! ) If only all internet sellers were this good.  Many thanks indeed.


visitor_name: David Hetherington, Northern Ireland
e-mail:      
Date:         26/09/2007
Time:         17:59

Comments:
Congratulations and many thanks for exceptional service and speedy delivery of spare parts.  My garage door was operational again within a few days. 


visitor_name: Tom L, Oxfordshire
e-mail:      
Date:         20/09/2007
Time:         20:42

Comments:
Very good and quick service, plus good value !  Thank you !


visitor_name: MK,  Kent
e-mail:      
Date:         16/09/2007
Time:         19:42

Comments:
Immediate e-mail response, next morning delivery, fitted & working in 5 minutes. Great service! Why can't all internet shopping be like this?


visitor_name: Steve King, Barnoldswick
e-mail:      
Date:         13/09/2007
Time:         18:07

Comments:
Excellent service. A pleasure to deal with and very helpful. I heartily recommend these folks.  - Steve King


visitor_name: Lynn, Dorset
e-mail:      
Date:         08/09/2007
Time:         15:45

Comments:
Excellent Service - would thoroughly recommend and use again.


visitor_name: Ken Henson, Edingley, Notts.
e-mail:       kenneth"at"btinternet.com
Date:         05/09/2007
Time:         17:59

Comments:
What super super service only ordered yesterday received today brilliant


visitor_name: Terry Baker. Kent
e-mail:       telanne7"at"tesco.net
Date:         03/09/2007
Time:         21:23

Comments:
From a general enquiry for assistance regarding a Stanley door opener that is obsolete through to delivery of remote control conversion kit, the quick response and level of service has been outstanding. Most unusual these days.  I will certainly use this company again and recommend to others.  Thank you


visitor_name: Gareth Campbell, Ireland
e-mail:      
Date:         30/08/2007
Time:         10:54

Comments:
Superb service - great product and super fast delivery.


visitor_name: John Anderton, Southport, Merseyside
e-mail:      
Date:         29/08/2007
Time:         18:40

Comments:
Just to let you know the products arrived this morning.  I am amazed at the service and will not only shop with you again, but will highly recommend you.  I ordered yesterday afternoon and received 9am the very next morning.  There are far too many people in business these days who don't give a damn. It is so refreshing to come across such exemplary service.


visitor_name: Guest, Bristol
e-mail:      
Date:         28/08/2007
Time:         15:20

Comments:
Really easy to use website...wish they were all like that! also extremely helpful on the phone.


visitor_name: Chris Hartley
e-mail:       chris"at"thehartleys.org
Date:         07/08/2007
Time:         15:10

Comments:
I had lost the instructions for a remote transmitter I bought here 6 months ago.  Emailed in my plight, and was supplied with a scanned copy of the instructions via their website in less than 30 minutes.  Truly exceptional service, internet trading as it ought to be.  Many many thanks.  Chris.


visitor_name: Ken Stolber, Stony Stratford
e-mail:       kenandgudrun"at"talktalk.net
Date:         06/08/2007
Time:         19:03

Comments:
A first class service, easy to follow ordering instructions and full communication through to delivery.
One very satisfied customer


visitor_name: May, Scotland
e-mail:      
Date:         03/08/2007
Time:         11:42

Comments:
Garage door remote control ordered 27th July, arrived 3rd August (even though there are postal delays!) What fantastic service, thank you very much!


visitor_name: G.Longmate, Doncaster.
e-mail:       georgelongamate"at"tiscali.co.uk
Date:         02/08/2007
Time:         18:14

Comments:
I found your service very efficient and I am completely satisfied


visitor_name: Colin L. Waller, West Sussex
e-mail:       colinlwaller"at"toucansurf.com
Date:         31/07/2007
Time:         11:18

Comments:
The Amourelle website and on-line order process is the simplest and most efficient that I have ever used.
Your service, if possible, is even better.  On the afternoon of the 30th. July I ordered a Cardale garage door transmitter, and at 11 a.m. the next day it was delivered to my home in West Sussex.  The order confirmation email that you sent to me, followed by a second email in simple and precise terms telling me how to set up the new item were very re-assuring. The new item works efficiently.  Brilliant.  Many thanks.


visitor_name: Jamie, Buckinghamshire
e-mail:      
Date:         30/07/2007
Time:         07:47

Comments:
Great products. Very fast delivery. E-mails explain the process to you all the way through.


visitor_name: James McNamara - Nottinghamshire
e-mail:      
Date:         25/07/2007
Time:         16:25

Comments:
Ordered a new garage remote on Sunday and it arrived on Tuesday morning. Very good service.
The web site is good and easy to use


visitor_name: Brian Godbold - Fleet, Hampshire.
e-mail:      
Date:         25/07/2007
Time:         12:02

Comments:
Amazingly fast delivery of a spring assembly which, although out of stock at Amourelle premises, was ordered for me and despatched direct from the supplier and arrived the next day!
That's a really impressive super-efficient service. Many thanks.


visitor_name: J.M. - West Yorkshire
e-mail:      
Date:         22/07/2007
Time:         19:01

Comments:
Read these testimonials & believe them. I emailed a question @ 9:15pm & was surprised to get a reply the same night! Parts arrived immediately after purchase, fitted perfectly, & whole problem resolved like that.
Well done, Great customer service.


visitor_name: Bob Allen,  Nottingham
e-mail:      
Date:         18/07/2007
Time:         22:03

Comments:
Excellent service! 18 hours from ordering online to having the new springs installed and the use of my garage back.  Many thanks.


visitor_name: J H King,  Crowborough
e-mail:       bokotwo"at"aol.com
Date:         17/07/2007
Time:         16:51

Comments:
I'm most satisfied with very fast delivery and excellent customer relations.  I've used your services before, and would do so again with great confidence!


visitor_name: Gilks, Bromsgrove
e-mail:      
Date:         10/07/2007
Time:         21:45

Comments:
I ordered two new remotes on-line at 7pm and received a despatch notification e-mail at 10pm, amazing service, excellent product.  The original garage door company just didn't want to know. - Thank you.


visitor_name: Les Rome - Northumberland
e-mail:      
Date:         09/07/2007
Time:         14:29

Comments:

I received the following despatch notification e-mail shortly after ordering a pair of springs on-line :-
"The springs you've requested are not in stock at our premises so to avoid delay we have made arrangements for our supplier to despatch your goods direct to you by UPS 'next working day' courier service."

NOW I REALLY DO CALL THIS SERVICE!  Thank you!!


visitor_name: Iain - Exeter
e-mail:      
Date:         09/07/2007
Time:         09:54

Comments:

Thank you for your prompt and efficient service. Your instructions are very good and fitting of cones, wires and rollers was very easy. Thanks.


visitor_name: Brian Sharman, East Kent
e-mail:      
Date:         29/06/2007
Time:         19:09

Comments:
Good clear website, economically priced parts, very well informed helpdesk (the owner) and a prompt and efficient service well beyond that normally expected.


visitor_name: John Burniston, Leeds, West Yorkshire.
e-mail:      
Date:         26/06/2007
Time:         19:18

Comments:
A very fast and efficient service. This what on-line shopping is all about. I ordered a new lock on Saturday afternoon and received it on the Monday morning - Fantastic! I can highly recommend Amourelle Products Limited. Many Thanks, John Burniston


visitor_name: Lis at Gomersal
e-mail:      
Date:         23/06/2007
Time:         23:16

Comments:
Quick delivery.  Order error rectified promptly with apology - Would recommend!


visitor_name: STEVE, HARROGATE
e-mail:      
Date:         23/06/2007
Time:         10:35

Comments:
VERY GOOD SERVICE SUPER FAST DELIVERY


visitor_name: T.Stephenson. Derby.
e-mail:      
Date:         22/06/2007
Time:         12:00

Comments:
Thanks for excellent service, items ordered at 4pm Thursday and postman was knocking at my door with the parts at 7.30am Friday the following day. Well Done.


visitor_name: Roger Stammers, Wallingford, Oxon.
e-mail:      
Date:         21/06/2007
Time:         08:47

Comments:
When one of my garage doors failed (wires snapped and nylon rollers flattened) I found that the company who made them 20 years ago doesn't exist now, and I had no idea who made the components.  With the clear pictures and measurements on this site I soon found the parts I needed so I got the right parts and tools first time.  Delivery was very fast.  My wife is very pleased she can now get her garage door open easily.  I've bought spares for any future problems.  Thanks.


visitor_name: M. Farr,  Reading, Berkshire.
e-mail:       michaelfarr"at"hotmail.co.uk
Date:         19/06/2007
Time:         17:52

Comments:
A well organised company, fast, efficient, and good communication. Also very easy to use on line.


visitor_name: Anne Taylor   Wishaw, Scotland
e-mail:      
Date:         13/06/2007
Time:         23:37

Comments:
After getting numerous quotes for the parts I needed for our electric garage doors I decided to go with Amourelle not only because they had the best prices but because no other company could offer me the technical information explained in such a simple manner.  I found Nick so helpful he certainly knows his stuff. 
Thanks again.


visitor_name: Alexander James Ferguson, Ayrshire
e-mail:      
Date:         11/06/2007
Time:         08:50

Comments:
I ordered a remote control for my garage,. To my surprise I got it in first class condition the next morning. What a wonderful service. I am delighted. The explanation given on how to enter my old code into the new remote was very clear and worked first time perfectly.
Many thanks for your FIRST CLASS service.


visitor_name: Shelah, Stone, Staffs.
e-mail:      
Date:         09/06/2007
Time:         21:13

Comments:
Excellent service. Garage door springs received within 24 hours of placing the order. Very impressive and would recommend Amourelle without reservation.


visitor_name: Denis. Banbridge, N Ireland.
e-mail:      
Date:         08/06/2007
Time:         13:21

Comments:
After a very pleasant phone call on some techie things I placed my first order with this firm on Thursday morning at around 11.30AM  To my surprise, my order arrived in Friday mornings post.  There's just no beating a small family firm, with a little help from Royal Mail too!, so well done you guys. I know where to go in the future.


visitor_name: John Knowles, Northumberland.
e-mail:      
Date:         30/05/2007
Time:         10:18

Comments:
Great Service, next day delivery of parts and instructions would recommend that you order from this company.


visitor_name: ANDREW SAIT   CROYDON / SURREY
e-mail:      
Date:         27/05/2007
Time:         10:46

Comments:
HI,  I WOULD LIKE TO SAY HOW VERY PLEASED I AM WITH THE SERVICE YOU GAVE ME REGARDING MY PURCHASE OF DOOR SPRINGS.  I FOUND YOUR COMPANY A1+++  MANY THANKS


visitor_name: David Newbold,  Norfolk
e-mail:      
Date:         27/05/2007
Time:         10:35

Comments:
Extremely impressed with service. Ordered on Tues night and received an E mail back advising not in stock but would arrange despatch direct from supplier. Expected a bit of delay but turned up on Thursday morning. Excellent stuff.


visitor_name: E Hayman Herts
e-mail:       edjhayman"at"yahoo.co.uk
Date:         26/05/2007
Time:         10:23

Comments:
I never do this!!!!  but I appreciated your care/professional manner very much. It's like when you get a quote for a swimming pool/boat/big house/electric garage door, companies assume your rich and thick, devoid of any common savy.  I had been quoted from two hundred and fifty pounds to four hundred pounds for the spare parts I was looking for for my garage door, (supply only) and nine hundred fitted!!   AMOURELLE sourced and delivered the correct parts (with in 48 hrs) for a grand total of a fair and reasonable one hundred and twenty pounds!   Thank you very much - Mr E. Hayman


visitor_name: Roger Birt - Cumbria
e-mail:      
Date:         14/05/2007
Time:         09:42

Comments:
Ordered parts on Friday.  Received on Monday.  Excellent service and fitting instructions provided by email were very good too!


visitor_name: Nick Prince, Bristol
e-mail:      
Date:         10/05/2007
Time:         19:00

Comments:
Than you for your speedy service


visitor_name: Phil Boulter, Lincoln
e-mail:       phil"at"hydroweld.com
Date:         09/05/2007
Time:         22:09

Comments:
What a breath of fresh air to deal with a company that cares. Good communication was received from placing the order to receiving the goods. Excellent service, thanks.


visitor_name: Steve Swingler , Moseley, Birmingham
e-mail:      
Date:         09/05/2007
Time:         16:55

Comments:
A super efficient service. The part I ordered arrived next day and worked perfectly. Great customer service - keep up the good work


visitor_name: Mrs Smith.  West Midlands
e-mail:      
Date:         09/05/2007
Time:         09:36

Comments:
Very impressed with your service.  I ordered on Monday afternoon and the items were delivered by post on Wednesday morning.  Very useful to be able to print off the installation instructions also.  Why can't we have this sort of service with all companies?


visitor_name: David Jones, Stockport
e-mail:      
Date:         08/05/2007
Time:         00:45

Comments:
Impressed with the clarity of the ordering process. It was re-assuring to get access to PDF of fitting instructions.


visitor_name: J. McKechnie,  Ayrshire
e-mail:      
Date:         03/05/2007
Time:         22:38

Comments:
Excellent service, the Hormann remote control handset I ordered late on Sunday evening was with me by Tuesday morning.


visitor_name: W. Ackerley  Manchester
e-mail:      
Date:         25/04/2007
Time:         10:06

Comments:
Excellent, with superb communication all the way. great service, many thanks


visitor_name: T J Lovidge. Surrey.
e-mail:      
Date:         23/04/2007
Time:         14:29

Comments:
Excellent, with superb communication all the way. 110% service, many thanks.


visitor_name: J Adam.   Bury St Edmunds
e-mail:      
Date:         21/04/2007
Time:         10:05

Comments:
Ordered Replacement Garage Door Springs.   Springs arrived am next day by courier.   Excellent service.


visitor_name: Mrs K Singh, Wolverhampton
e-mail:      
Date:         20/04/2007
Time:         21:14

Comments:
I would like to thank you for your prompt and professional service. I was very impressed.


visitor_name: Paul England, Norwich
e-mail:       paul"at"england5022.fsnet.co.uk
Date:         17/04/2007
Time:         10:27

Comments:
Excellent service!


visitor_name: Randall Enoch,  Formby, Liverpool
e-mail:       wendall"at"blueyonder.co.uk
Date:         12/04/2007
Time:         14:04

Comments:
Order dispatched and received promptly.  First class service.  Thank you.


visitor_name: Mark Smith Cornwall
e-mail:      
Date:         12/04/2007
Time:         13:21

Comments:
Recently bought some spares for a Garador. Found that the site had the relevant stock, and the best part, they accepted PAYPAL. This means that you don't have to go through all the hassle of registering, remembering yet more passwords or entering sensitive bank details etc!


visitor_name: Laurence Basingstoke
e-mail:      
Date:         12/04/2007
Time:         11:22

Comments:
Very pleased with the friendly and efficient service. They even had the part to fix my ancient doors!


visitor_name: Karl Barnes - Benfleet
e-mail:       KBarnes"at"palmerslaw.co.uk
Date:         12/04/2007
Time:         09:23

Comments:
As a newcomer to the world of garage door spares I was looking for extra help and assistance. Not only was the website particularly helpful but the service and advice I received when placing my order (and afterwards) was not only invaluable but also extremely prompt including the delivery of my order.  I would therefore thoroughly recommend this excellent service, quite simply there is no need to go anywhere else. 


visitor_name: Dawn  - Clarkston, East Renfrew.
e-mail:      
Date:         09/04/2007
Time:         17:40

Comments:
Ordered two Merlin remote transmitters from the company because of the good price. Delivery was fast and items well packaged with invoice as requested. Items in perfect condition. Thanks.


visitor_name: Eric Gallagher, Dalton-in-Furness, Cumbria
e-mail:       she-eric-gal"at"tiscali.co.uk
Date:         31/03/2007
Time:         14:32

Comments:
Complete satisfaction with your product.  Garage door now working again.   Customer service excellent.   We thought customer service was a thing of the past you have proved us wrong.


visitor_name: Cedric Blair   N. Ireland.
e-mail:       acblair"at"utvinternet.com
Date:         30/03/2007
Time:         18:08

Comments:
A most efficient service - Goods ordered Friday and received on Monday. Can any other supplier beat that?


visitor_name: Valerie, North Wales
e-mail:      
Date:         28/03/2007
Time:         19:15

Comments:
Just like to say thank you for your wonderful service. Our garage door is now secure.


visitor_name: Mr. Talbot,  Nottingham
e-mail:      
Date:         26/03/2007
Time:         08:36

Comments:
Brilliant service, from identifying the part to receiving the package. I would not hesitate to recommend Amourelle Products Limited, and I would definitely use them again.  Many thanks


visitor_name: Mrs Andrews, Lincolnshire.
e-mail:      
Date:         24/03/2007
Time:         20:29

Comments:
Excellent service, Would definitely use again - Thanks very much


visitor_name: Bill Strickley, West Yorkshire.

e-mail:      
Date:         24/03/2007
Time:         17:34

Comments:
Wow! what fantastic service. I spoke to Nick direct, identified the part required, ordered it at 4:30p.m and to my surprise it arrived at 09:30 the next day, a Saturday. Brilliant! Thank you.


visitor_name: Tony Qayyum, Esher, Surrey.
e-mail:      
Date:         23/03/2007
Time:         12:43

Comments:
Received fantastic service again as usual. What a pleasure to deal with these people.


visitor_name: Stewart Dickinson, Dorset
e-mail:      
Date:         23/03/2007
Time:         12:13

Comments:
Found your site on a Sunday from one entry in Google. Identified and ordered parts for King door from the site. Arrived Tuesday morning and fitted just like the instructions say. Excellent service - hope you are around in 20 years when I need replacements!


visitor_name: Peter Townsend,   Herts,
e-mail:      
Date:         21/03/2007
Time:         20:07

Comments:
Easy to use website with good order confirmation and despatch information. Fast delivery times complete an excellent all round service. Thank you.


visitor_name: Jamie Austin, Swindon.
e-mail:       jamie.austin"at"austingroup.co.uk
Date:         19/03/2007
Time:         20:00

Comments:
I must just add some excellent comments for the service I received from Amourelle.
I ordered some replacement cables for my up-and-over garage door, but my PayPal account didn't have my house name on it. totally my fault!   But Nick received the parcel back from Royal Mail, and immediately re-posted it to me, free of charge, with the correct address on. - Excellent customer service!!


visitor_name: Nic. London
e-mail:      
Date:         18/03/2007
Time:         16:11

Comments:
I very much appreciated your help in determining which springs I needed to replace the ones I had that were broken and for your prompt service - I can now open the garage door without a struggle.


visitor_name: Ian Crawford  Houston, Renfrewshire, Scotland
e-mail:       Iancrawf"at"btinternet.com
Date:         17/03/2007
Time:         13:08

Comments:
Excellent service - simple web site for selection of products. Ordered new garage spring assembly Monday , arrived Tuesday and I was kept informed of progress.  Also fitting instructions in web site very helpful.


visitor_name: Dane, Nottingham
e-mail:      
Date:         09/03/2007
Time:         22:34

Comments:
One of the best web sites I've used.  Straight forward, helpful and efficient - Thanks!


visitor_name: E.F. Johnson. West Midlands
e-mail:      
Date:         08/03/2007
Time:         20:02

Comments:
Thank you for providing an excellent 5* service in an emergency. The replacement springs for my 23 yr. old double Garador were delivered within 24 hrs of ordering from your truly comprehensive web-site. The door now operates better than ever. Well done Amourelle Products Ltd.


visitor_name: Peter D. Weybridge, Surrey.
e-mail:       j.danny"at"btinternet.com
Date:         08/03/2007
Time:         12:15

Comments:
Great service. Speedy delivery of a key fob remote control upgrade for my Marantec garage door operator and easy fitting thanks to the first class instruction sheet.


visitor_name: Bob Hull - Warrington, Cheshire
e-mail:      
Date:         06/03/2007
Time:         17:30

Comments:
I have to say this company provides top class service which deserves praise.


visitor_name: J Young,  Swindon
e-mail:      
Date:         06/03/2007
Time:         11:45

Comments:
Great service, very fast delivery, well done


visitor_name: Beryl McFarlane - Dorking, Surrey
e-mail:      
Date:         03/03/2007
Time:         11:29

Comments:
Great Service - Good advice.  I lost the remote control for my garage door opener which is now obsolete and ordered a Seip receiver & keyfob upgrade kit from Amourelle.  It took me longer to fit the ring to the key fob than connect the kit to the garage door operator control box.  It worked as soon as I pressed the key fob.  I'm a 66 year old widow and if I can fit it anyone can.  I had a quote elsewhere for a complete new system for £470.00, this upgrade kit cost me just £139 including two key bobs.  Many thanks.


visitor_name: Mr Ferguson, Doncaster.
e-mail:      
Date:         23/02/2007
Time:         00:22

Comments:
A service that's so good...it's a shame I don't need to repair my garage every day ! - Many thanks


visitor_name: R Charnley,   Norfolk
e-mail:      
Date:         22/02/2007
Time:         19:32

Comments:
Thank you for a very good fast and efficient service.
You do as you advertise, which in today's world is very good.  thank you once again


visitor_name: J. Hardt   Aberdeenshire
e-mail:      
Date:         19/02/2007
Time:         18:40

Comments:
I ordered spare parts on a Friday afternoon and received them on Saturday morning.!!!!!! How's that for service ?   One of the very best contacts I have made !   Keep it up folks!


visitor_name: Chris Williams, (Kingswinford, West Midlands).
e-mail:      
Date:         19/02/2007
Time:         02:01

Comments:
I want to thank you for your help and advice as well as the excellent service in supplying a solution to my Henderson garage door problem. The Seip EKR1MCG remote control upgrade kit arrived two days after ordering and fitting couldn’t have been easier. I will certainly recommend Amourelle as a very knowledgeable and reliable company as well as offering great value for money. The kit worked-out as roughly 50% of the cost of the Henderson alternative. Thanks again.


visitor_name: John.D.G.Simpson. PORTHLEVEN, Cornwall.
e-mail:       john.d.g.simpson"at"ntlworld.com
Date:         13/02/2007
Time:         10:28

Comments:
I feel congratulations are due for a truly outstanding service.   Around mid-day last Sunday (11th. Feb.) I ordered replacement cables for my Garador Mk3c on-line, which had unfortunately encountered the passage of time & snapped.  They arrived at 09:30hrs Monday and were fitted by 11:00am.  This must be the promptest, most efficient service I have encountered in years; I am heartily impressed...........thank you.  Very Best Regards,  John Simpson


visitor_name: David Aplin,  Wantage
e-mail:      
Date:         12/02/2007
Time:         12:45

Comments:
Excellent service


visitor_name: Robert Price  East Sussex
e-mail:      
Date:         09/02/2007
Time:         11:29

Comments:
Just wanted to let you know how impressed I was with the information available & the excellent service provided, delivery was made within 1.5 days of placing order, even though items were not in stock. Do not know where else I could have sourced these items. Highly recommended


visitor_name: Mel Phillips. Isle of Wight.
e-mail:      
Date:         09/02/2007
Time:         10:25

Comments:
Good website, helpful people, excellent service, what more could a man want.


visitor_name: Mr S. White, Northampton
e-mail:       shaun.white1"at"ntlworld.com
Date:         03/02/2007
Time:         19:11

Comments:
I am a very satisfied customer, I purchased a Seip EKR1MCG receiver upgrade kit, the product was instantly dispatched, arrived the next day and was very easy to install (took me 10 mins max) .. Thank you for an excellent service.  Mr S. White


visitor_name: Caroline Spencer, Camberley, Surrey.
e-mail:      
Date:         01/02/2007
Time:         17:16

Comments:
Many thanks for very fast delivery and great instructions. New remote for my Seip working within seconds.


visitor_name: Trevor Wilcox,  Camberley, Surrey.
e-mail:      
Date:         30/01/2007
Time:         23:52

Comments:
Before I found your website through Google I was wondering how I was going to continue operating my Stanley garage door opener as the original grey transmitters (no longer available) were on their last legs. Fitting your Seip receiver upgrade kit has solved the problem admirably and at a very good price. Moreover it was as easy and quick to fit as you claimed. Thank you very much.


visitor_name: Ray Dalton, Stourbridge, West Midlands.
e-mail:       ray_dalton2333"at"hotmail.com
Date:         30/01/2007
Time:         19:24

Comments:
I received the pair of garage door springs I ordered on-line today and have fitted them this afternoon.  Garage door is now functioning perfectly!   I would like to convey my sincere thanks to your organisation for the extremely prompt service, the high level of communication provided and the general efficiency of the company.  I shall certainly pass on your name to anyone I know who requires service items for their garage doors.


visitor_name: Canterbury, Kent
e-mail:      
Date:         26/01/2007
Time:         06:32

Comments:
I was delighted to find you could supply spare parts I needed for my garage door. Your web site is excellent, your speed of supply is fantastic (less than 24 hours) and you even have on-line fitting instructions. Who could want for more?
Many thanks. J. Hollier


visitor_name: Hal Haines, London
e-mail:       hal.haines"at"blueyonder.co.uk
Date:         26/01/2007
Time:         00:57

Comments:
Just a note say what great customer care I received from your company. My garage door opener failed on Thursday and on Friday, with your help the problem was identified. The replacement part was despatched that day and by Saturday the door opener was back up and running - many thanks.


visitor_name: Chris Webb, Helston, Cornwall
e-mail:       chris"at"webb2811.fsnet..co.uk
Date:         10/01/2007
Time:         19:47

Comments:
I have to say that Amourelle's customer service is second to none. I wouldn't hesitate to recommend your company, and Nick Goldring could not have been more helpful.


visitor_name:  Gil Newman. Swindon, Wilts.
e-mail:      
Date:         09/01/2007
Time:         13:00

Comments:
I placed my order using your website at 4pm and the goods were delivered next day at 8am. Brilliant service! The Seip replacement receiver upgrade kit for the original Wessex Liftboy Receiver system is a quality product. It really did take just 2 minutes to install and has minimal range reduction when installed in parallel with the original system and both systems work perfectly. It has provided a cost effective solution for providing additional keyfobs when the original system is obsolete. Thanks.


visitor_name: John Hazell. Attenborough. Nottingham.
e-mail:      
Date:         07/01/2007
Time:         15:21

Comments:
E-mail enquiry raised at 13.36 on Sunday 7th Jan
Answer to my e-mail with full information received 13:52
Order placed on-line and acknowledgment e-mail received 14:10
Despatch notification e-mail received at 16:59 - Beat that for service on a Sunday !
Many thanks to Nick and team for such a speedy response and excellent service.


visitor_name: Terry Mobbs, Norwich, Norfolk.
e-mail:      
Date:         06/01/2007
Time:         17:31

Comments:
If your product is as good as your ordering system then I have nothing to fear. Thank you for a very comprehensive web site. I look forward to early receipt of the springs.  Thank you,  Terry Mobbs


visitor_name: Terry Lumley, Slough, Berks
e-mail:       terrylumley"at"mac.com
Date:         06/01/2007
Time:         16:22

Comments:
Placed an online order at 18:40 Thursday night.  Impressed to see a shipment notification at 19:40 same evening.  New cables and cones arrived with the postman on Saturday morning.  Excellent instructions made the job easy to complete.  First class service, thanks (And I am a Customer Service Director !)


visitor_name: Alan Curtis, March, Cambs.
e-mail:       alan.curtis"at"tesco.net
Date:         05/01/2007
Time:         12:49

Comments:
I ordered a new lock for my garage door on 3rd Jan and as promised on web site was delivered on the 4th, excellent service


visitor_name: Richard Holder, Horndean, Hants
e-mail:      
Date:         04/01/2007
Time:         23:03

Comments:
I ordered the counterbalance springs for my garage door on Monday 1st January (a public holiday) and they arrived on Wednesday 3rd.  No installation problems given the detailed instructions that I downloaded from your site.  Excellent service all round.  I could not have wished for better - thank you.


visitor_name: Watt.  Huntly Aberdeenshire.
e-mail:       avwillbelmont"at"tiscali.co.uk
Date:         04/01/2007
Time:         11:02

Comments:

The efficiency of receiving information has been perfect and the speed of delivery was amazing!


visitor_name: Pam Davies
e-mail:      
Date:         03/01/2007
Time:         21:03

Comments:
Great company to do business with, ordered door parts on Monday and they arrived on Wednesday.
A big thank you to the people at Amourelle Products for their excellent service and high quality spares.


visitor_name: Andy Nicholls, Hampshire
e-mail:      
Date:         02/01/2007
Time:         12:29

Comments:
The team at Amourelle were really helpful in ascertaining the type of garage door that my elderly Father-in-law had and took the time and effort to look at photographs of the door type to help. The new spring assembly arrived as promised and with the simple instructions were fitted within 20 minutes from start to finish.


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Amourelle Products Ltd

The UK's #1 Garage Door Spares and Automation Specialists
©Copyright 2008 Amourelle Products Ltd  Reading, Berkshire. United Kingdom
Registered in England No. 1640847   -   VAT Reg. No. GB 642 0832 61

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Inventors of the Securi-Dor automatic security locking device for motorised garage doors

It's NO problem dealing with us!  -  We give old fashioned Customer Service at reasonable prices !

 
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