Amourelle Products Ltd

Amourelle Products Limited

The UK's #1 Garage Door Spares & Automation Specialists

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Customers Feedback &
Testimonial Comments
January to December 2005

If you're not satisfied  -  We're not either!

•   Add a Comment  •  Contact Us   •

View our feedback comments from other years
•  2002  •  2003  •  2004  •  2005  •  2006  •  2007  •  2008  •
 

Note: the @ symbol in our guests e-mail addresses have been substituted with 'at'
in an attempt to protect against "e-mail address grabbing" by spam "spiders"


visitor_name: Jonathan Mosby, Doncaster
e-mail: jonathan.mosby"at"pgen.net
Date: 24/12/2005
Time: 09:23
Comments
I ordered a set of spares at 1:45pm on Thursday 22nd December. They arrived at my door at 10:10 on Friday 23rd. I consider this to be a top class service. I considered this as an emergency as I needed the garage door fixing because all my beer was in there!  Great service. Many thanks. Jonathan


visitor_name: Andy Pearson, Boston, Lincs
e-mail: pearsons"at"packages.prestel.co.uk
Date: 24/12/2005
Time: 03:47
Comments
10 out of 10 for Nick and the team. The next morning after I ordered the parts, I was contacted by the team on a query regarding my selection. The morning after that the parts arrived, dead on time, despite the Christmas rush of mail etc. The team have no competition here. And they also provide fitting instructions via the website. It just can't get better than this.


visitor_name: C. Cousins, Carmarthen
e-mail:
Date: 21/12/2005
Time: 14:01
Comments
Excellent service even over the Christmas 'rush'. Would certainly recommend Amourelle.


visitor_name: Linda Johnston, Virginia Water, Surrey.
e-mail:
Date: 18/12/2005
Time: 16:21
Comments
An excellent refurbishment job was carried out on our existing motorised garage door by Amourelle. Truly professional. I would highly recommend them!


visitor_name: Dave, Plymouth
e-mail:
Date: 13/12/2005
Time: 22:53
Comments
Quick efficient service, from order to delivery,  buy with confidence, what else can I say. - great. I will use these guys and gals again. If only every online site was so reliable 11 out of 10!!!


visitor_name: G.G.H. East Sussex
e-mail: geoff.guest-hilton"at"virgin.net
Date: 10/12/2005
Time: 06:27
Comments
I have just bought some spare parts for my Henderson garage door, good prices, free delivery and the items arrived within two days. What more can I say? Excellent Service!!!


visitor_name: David Wood, Henley-on-Thames, Oxon.
e-mail:
Date: 09/12/2005
Time: 20:06
Comments
I called today at midday, and by 4pm I had my existing garage door checked over, serviced & automated with a Seip TS75 remote controlled operator, all to my complete satisfaction!  I also opted for Amourelle's Securi-Dor automatic security locking system. No more struggling with a heavy up and over garage door.  All done with great skill and good humour by Nick's and his excellent mobile trailer workshop!!


visitor_name: Russell Page - Suffolk
e-mail: russell"at"maxted-page.com
Date: 09/12/2005
Time: 13:44
Comments
Having contacted many other trade and internet suppliers, all of whom were either disinterested or totally negative about my need for a new remote control transmitter for an old Stanley installation, Amourelle gave me accurate and rapid advice and within 48hrs my new, and excellent quality, zapper was received and being used! 100% service in every area - I wish I had found you before being given the run-around by the others... Many thanks - you will be my first call next time.


visitor_name: Glyn Hartshorne Crich Derbyshire
e-mail: glyn.hartshorne"at"btinternet.com
Date: 09/12/2005
Time: 09:54
Comments
I purchased a Seip EKR1MCG key-fob style remote control upgrade kit for my Henderson up and over garage door that is at least 30 years old. The kit arrived next day and was very easy to fit with full instructions provided. I am very pleased with all aspects of Amourelle Products Service and would recommend them to anyone. I will be ordering some new garage door springs in due course. Many Thanks


visitor_name: Ian Wylie
e-mail:
Date: 06/12/2005
Time: 13:19
Comments
Very prompt service, item ordered yesterday afternoon and it was delivered this morning, thank you very much


visitor_name: Nick, Dorset
e-mail: ncopp"at"talktalk.net
Date: 02/12/2005
Time: 22:48
Comments
Brilliant service. All I have to do now is fit the parts!


visitor_name: Godfrey Bowles, East Sussex.
e-mail:
Date: 02/12/2005
Time: 15:43
Comments
I have recently used Amourelle Products' services for a replacement cable for a Garador garage door. The information on the web site about available spares was first class, also available were fitting instructions which were invaluable. The spare was ordered and delivered all within 48hrs - a most impressive and efficient service all round.


visitor_name: Mr & Mrs Lane, Nottingham
e-mail:
Date: 28/11/2005
Time: 10:56
Comments
We cannot fault the service of Nick and his team. After our old electric door operator had failed he advised us which replacement operator best suited our needs. I placed my order on Thursday and the new Seip electric door operator arrived on Friday. Fitted on Saturday. The product was supplied with everything you need including support phone numbers in case we had a problem. The Seip TM60 is so quiet we are thrilled with it. Again many thanks for the service we would recommend you to anyone.


visitor_name: Richard Woosey, Southport, Merseyside
e-mail: r.woosey"at"tiscali.co.uk
Date: 23/11/2005
Time: 18:06
Comments
I fitted Seip TS75 electric operator to my own door to replace an existing 21 year old operator unit and after a 12 month trial I fitted another Seip TS75 operator to a customers old fashioned wooden door. Being an electrical contractor I have fitted other manufactures door operators but the Seip units supplied by Amourelle are tops and nothing is too much trouble for Nick. A pleasure to do business with. Many thanks R. Woosey


visitor_name: Chris Howlison
e-mail:
Date: 23/11/2005
Time: 13:59
Comments
What a great service. Ordered parts on Saturday. Delivered Tuesday. Many thanks.


visitor_name: Barrow, Northwich
e-mail:
Date: 23/11/2005
Time: 10:28
Comments
What service! Goods ordered Monday pm, delivered less than 24 hours later. Highly recommended!


visitor_name: I. S. Challen, Bourne End, Bucks
e-mail: ichallen40"at"tiscali.co.uk
Date: 19/11/2005
Time: 13:00
Comments
I required a replacement lock for a garage door manufactured by King, now out of business. I ordered this lock from Amourelle on Sunday evening and it was delivered by post by 9.00am on the Tuesday. Excellent service !


visitor_name: M. Mayfield, Nottingham
e-mail:
Date: 18/11/2005
Time: 13:04
Comments
What a great service! The web pages are easy to navigate, and ordering parts is simple. Ordered parts on a Friday night, received confirmation immediately. Saturday night was notified of delivery day. E-mailed that this was not convenient and new date was arranged without fuss. Start to finish 5 days, would have been 4 if not for me. Brilliant. Supplied instructions clear and understandable - job done easily.


visitor_name: Martin, Cumbria
e-mail:
Date: 16/11/2005
Time: 19:24
Comments
I found Amourelle Ltd after a cable broke on my garage door and I ordered new cables on-line which arrived in a few days.   I also received a despatch notification e-mail from them with a link to the fitting instructions.  I'm very happy with the service, all I can say is give them ago and you will be very happy too!  -  From a happy man in Cumbria, Martin


visitor_name: Martin Bray, Barnsley
e-mail: Glynnm.bray"at"virgin.net
Date: 10/11/2005
Time: 16:49
Comments
As my Hormann Supramatic garage door operator had been installed for some six years, I was concerned that the Amourelle/Seip EKR1MCG remote control upgrade system might not be compatible. I had recourse to contact Nick Goldring via email on three separate occasions. I was delighted with the response - both in terms of speed and helpfulness. I fitted the Seip EKR1MCG remote control upgrade system to my Hormann Supramatic door operator in less time than it has taken me to type this acknowledgement to the excellent service and product provided by Amourelle!!


visitor_name: Ian Touzel, Jersey
e-mail: les.touzieaux"at"virgin.net
Date: 09/11/2005
Time: 22:40
Comments
I just wanted to say how impressed I was by your service. The web site was easy to use, the order was acknowledged promptly and arrived quickly. It also was a pleasant change that your debiting system recognises Channel Islands orders as being VAT exempt. Usually I have to spend time explaining this to internet retailers for them to finally refund the VAT their systems charge automatically. So, I am a very satisfied customer!


visitor_name: Neil McIntyre, Wrexham
e-mail: mac"at"derwenfa.fsnet.co.uk
Date: 08/11/2005
Time: 23:32
Comments
Being a complete novice on things electrical I first e-mailed Amourelle Ltd for advice on replacement garage door remote control units and key fobs for my Swift Challenger electric operator. You responded immediately with excellent advice, recommending a lower cost upgrade option than the one I had first thought.  Many thanks for your advice and the subsequent rapid dispatch of our on-line order (ordered Friday evening, arrived before 9.00 a.m. Monday). Fitting the Seip upgrade receiver to my garage electric door operator took around six minutes and the result is a significant and welcome improvement on our previous remote control system. So refreshing to find a company which does what it promises to do on advice, quality, price and support.


visitor_name: Alan McIntyre, Edinburgh
e-mail:
Date: 08/11/2005
Time: 18:36
Comments
I ordered a set of Henderson Ultra MK2 garage door springs and they were delivered in 24 hours. 30 minutes after receiving them they were easily fitted as replacements for 25 year old springs one of which had broken. Despite the age of my old springs they were an exact match. Great service you deserve to prosper.


visitor_name: Geoff Gane, Kelso, Scottish Borders
e-mail: geoff_gane"at"hotmail.co.ok
Date: 08/11/2005
Time: 13:38
Comments
Thank you for your excellent service, I ordered and fitted 2 rollers to my garage door easily.....I found that by drilling out the pop rivets that hold the roller brackets to the door that I was able to fit the rollers without removing the door as otherwise would have been necessary because the wall was too near to remove them.........as long as the spring shaft is locked to prevent it turning there is no problem.


visitor_name: Mr R Armstrong, Shamley Green, Surrey
e-mail:
Date: 31/10/2005
Time: 18:11
Comments
Fantastic service, ordered a four button remote on Friday 11.00am 28th Oct, postman woke me up for a signature on Saturday morning 7.30 am , remote had arrived. I would recommend this service to any one. Keep up the good work. Regards Rob Armstrong


visitor_name: Glenn Barton, Somerset
e-mail: glennbarton"at"gbconsulting.wanadoo.co.uk
Date: 26/10/2005
Time: 22:18
Comments
Excellent Web site that provided everything I needed. I am a complete novice with regards to garage doors yet your site guided me effortlessly through the subject, resulting in the successful change of springs on a very large door despite having the use of only one arm!!  The web site was only bettered by the service provided.


visitor_name: Bernard Scannell,  St.Albans, Herts
e-mail: bandm"at"fsmail.net
Date: 26/10/2005
Time: 20:01
Comments
What a fantastic service! Within two days I had the parts delivered and got my garage door up and running again - Thank you APL


visitor_name: Guy B, Guiseley
e-mail:
Date: 22/10/2005
Time: 22:15
Comments
Excellent service, exactly the part I wanted, and it arrived promptly.


visitor_name: Andrew Robinson, Warwickshire
e-mail: apr9999"at"hotmail.com
Date: 21/10/2005
Time: 18:27
Comments
Hi I ordered my new system on the Internet last Saturday and it arrived on Tuesday. I spent about three hours today installing it and everything worked a treat. I'm hopeless at DIY so no one was more amazed than me. Overall, the service was fantastic and, by doing it myself, I saved about £300. Amourelle did very well! Thanks Andrew


visitor_name: Matthew Wood, Bray
e-mail:
Date: 18/10/2005
Time: 16:56
Comments
Fast and helpful service. Delighted to find that you held a record of my original installation back in 1998 and that you could programme the new transmitters ready for use (without charge) which saved me some bother! Most impressive support and many thanks.


visitor_name: Ewen, Kinross
e-mail:
Date: 17/10/2005
Time: 17:54
Comments
Excellent service. Ordered on Saturday - Goods delivered on the Monday. Thank you.


visitor_name: Mike Francis, East Sussex
e-mail:
Date: 15/10/2005
Time: 13:53
Comments
Excellent service thank you. Parts ordered on-line lunchtime yesterday arrived this morning [Saturday] by Special Delivery [despite my giving you the wrong card number!] and my garage door was repaired & working by lunchtime. Thanks again for all your help. Regards Mike Francis


visitor_name: Richard Williams, Reading, Berks.
e-mail:
Date: 12/10/2005
Time: 15:49
Comments
Greatly surprised to find that Amourelle could supply replacement springs for a 12 year-old garage door. Even more surprised to get a call within minutes of ordering on the web-site to let me know that I could collect them the same evening as I live locally. Fantastic service! Well done.


visitor_name: George East, Staines
e-mail: jandgeast"at"tiscali.co.uk
Date: 09/10/2005
Time: 12:26
Comments
I purchased a Seip TS75 garage door operator two weeks ago and installed it myself. I am delighted with the operation of the device which is both smooth and quiet. I was impressed with the installation documentation I received, particularly with Amourelle's additional information and parts. I wish to give a special thanks to Nick Goldring for his support in identifying the new system and in its final commissioning.


visitor_name: Jason Benoit Kent
e-mail: jason"at"minex.fsworld.co.uk
Date: 07/10/2005
Time: 10:28
Comments
Fantastic service, fast delivery, well packaged, perfect item, many thanks!!!


visitor_name: Mike & Helen / N. Worcestershire
e-mail:
Date: 05/10/2005
Time: 17:36
Comments
What a fantastic company. We have been without a garage door handle since we moved in here 4 years ago - thinking we would have to replace the whole door - and just by entering the name on the handle into a search engine, up comes this fabulous website with a picture of our handle! It was with us in two days and we just wish that every company offered service like this - what a happier world it would be! Keep up the good work.


visitor_name: Mark Kelby - Bourne, Lincolnshire
e-mail:
Date: 04/10/2005
Time: 14:47
Comments
Fantastic service. Found just the part I needed on the website at a very competitive price, ordered at 12 noon and paid a premium for next day delivery. Parts arrived on my desk at 9am!!


visitor_name: Malc Soltysiak - Grantham, Lincs
e-mail:
Date: 01/10/2005
Time: 16:41
Comments
Fantastic service, informative, helpful and very fast delivery just how things used to be!. There has obviously been a lot of thought gone into customer service which a lot of firms could learn from - excellent - keep up the good work.


visitor_name: David Wallace, Hunstanton
e-mail:
Date: 27/09/2005
Time: 23:18
Comments
Congratulations. An informative and easy to use website. Very fast delivery of ordered parts too. Amourelle, you've enabled me to restore my ageing Henderson door to good-as-new status, in under a week from my initial enquiry. Best wishes for the future to all at Amourelle.


visitor_name: Malcolm Brown, Market Harborough, Leics.
e-mail: ray52"at"hotmail.co.uk
Date: 27/09/2005
Time: 16:49
Comments
EXCELLENT SERVICE SO IMPRESSED. ORDERED FRIDAY 3-30PM, GOODS ARRIVED MONDAY MORNING. JOB DONE FIRST CLASS. THANK YOU - MALCOLM.


visitor_name: Chris Ward... York, Nth Yorkshire
e-mail:
Date: 26/09/2005
Time: 20:44
Comments
Excellent service and helpful regarding fitting instructions. Parts very competitively priced, almost certainly unbeatable! Thanks for quick supply.


visitor_name: Nick Harsant, London
e-mail:
Date: 26/09/2005
Time: 10:47
Comments
From placing of order to delivery, excellent service all the way. Very user friendly website and order process.


visitor_name: JJ De Rey - Belgium
e-mail:
Date: 21/09/2005
Time: 22:08
Comments
Ordered a retrofit receiver upgrade kit for my Hormann garage door opener - very fast delivery - trouble free installation ! Perfect transaction !


visitor_name: I. Saunders, Aldershot
e-mail:
Date: 12/09/2005
Time: 23:27
Comments
Ordered a Seip electric door opener and conversion kit for my canopy type garage door late on Thursday evening, the goods were delivered next day 11.30!!  I received plenty of help and advice. And there can’t be many businesses that say ”If you are doing the work over the weekend and need help, then just give me a call on my mobile”  - All in all a great service.


visitor_name: Mr Drummond, Staffordshire
e-mail:
Date: 12/09/2005
Time: 18:44
Comments
First class, what can I say, what other company offers advise and fitting instructions via an email after you have purchase something?  Free postage too is very welcome,  Many thanks


visitor_name: John B, Surrey
e-mail:
Date: 07/09/2005
Time: 14:18
Comments
Received door support cables within 2 days. Excellent service and much cheaper than local suppliers.


visitor_name: S Sharp, Essex
e-mail:
Date: 30/08/2005
Time: 23:49
Comments
Placed the order over the Bank Holiday weekend and the item arrived Tuesday morning! Very impressive service.


visitor_name: P Lewis, East Sussex
e-mail:
Date: 23/08/2005
Time: 23:58
Comments
Placed order on 20/08 (Saturday) while the company on their summer holiday as indicated on web site, My goods were delivered on Monday morning 22/08  - Excellent customer care


visitor_name: B. Davies - S. Wales
e-mail:
Date: 23/08/2005
Time: 10:52
Comments
What a great Company to deal with Nick Goldring even noticed I'd ordered the wrong parts for my garage door and contacted me so I could amend my order (rather than just despatching the goods) A pleasure to do business with this Great Company. Well Done Amourelle.


visitor_name: Dave Hook, West Sussex
e-mail:
Date: 14/08/2005
Time: 18:26
Comments
Fantastic service, I got next day delivery despite the item not being in stock at the warehouse. Nick Goldring of Amourelle Products went out of his way to get my spring unit to me. It was easy to fit and does the job perfectly. This is the type of service I thought had disappeared these days. Highly recommended!


visitor_name: PETER MURKIN, WEST SUSSEX
e-mail: peter"at"murkin9287.freeserve.co.uk
Date: 14/08/2005
Time: 16:08
Comments
AFTER THE SPRING UNIT ON MY 1976 MK3C GARADOR SELF DESTRUCTED, I ORDERED A NEW VERSION ON THE WEB SITE IT WAS DELIVERED WITH NO PROBLEMS AND FITTED BY MYSELF IN ABOUT 20 MINUTES.


visitor_name: Jim Bailey, Kent
e-mail:
Date: 14/08/2005
Time: 15:27
Comments
service second to none!!


visitor_name: C W, North Yorkshire
e-mail:
Date: 11/08/2005
Time: 20:01
Comments
Ordered a cone and cable set for my garage door at 4pm and received an email a couple of hours later saying it had been despatched, arrived less than 48 hours after ordering, very impressed.


visitor_name: Stubbs, Basingstoke, Hants
e-mail: valeriestubbs"at"yahoo.com
Date: 07/08/2005
Time: 22:48
Comments
I had a Seip TS 75 chain driven garage opener fitted to my door in March 2004 and I have to say it is 100% -  The door opener had prior to the Seip was a Wessex Lift Boy screw driven type which just gave in.   This Seip TS 75 is so quiet and reliable, the garage is used a lot having the freezer in there but this is no problem for the TS 75  I would recommend Amourelle to any one who is considering a replacement.  Mr Stubbs


visitor_name: Gary Blackwell,  East Yorks
e-mail:
Date: 03/08/2005
Time: 22:48
Comments
Fantastic, great prices, placed order 11:00 am, springs with me the next morning, helpful fitting guide, springs took 20 mins to fit. Top marks


visitor_name: Mr H.S.Mayo, Brockenhurst, Hants
e-mail:
Date: 03/08/2005
Time: 12:06
Comments
Ordered door springs at 11 o'clock in the morning. The springs were delivered at 9-20 am next day and fitted by 10-30 am. Excellent service by you and not bad by me.


visitor_name: Mike Houston-Grundy, Bideford, Devon
e-mail:
Date: 01/08/2005
Time: 17:47
Comments
Had been having trouble for some time with springs that were obviously worn out or of the wrong type. Thanks to Amourelle and the web I was easily able to identify just what was needed and in a matter of no time the order was placed on a Friday and the goods delivered on the Monday. Well done and many thanks. Wish all companies delivered the goods so promptly!


visitor_name: Geoff Naylor, Buckinghamshire
e-mail: geofn"at"onetel.com
Date: 23/07/2005
Time: 20:06
Comments
I can thoroughly recommend Amourelle. Nick is a most informed and helpful person with extensive experience of his products. It was a pleasure doing business with him and the remote control conversion of our existing garage door was performed in a most professional manner. Needless to 6 weeks later there has not been even a minor glitch - the result of an honest, sincere businessman. Don't even consider going anywhere else - this is THE place for garage door automation


visitor_name: Andrew, Bournemouth, England
e-mail:
Date: 23/07/2005
Time: 18:09
Comments
Struggled for ages to find the right part before visiting the site - ordered and it was here in two days. Excellent quality and very good service!


visitor_name: John Whiteman, Bristol
e-mail: johnblod"at"aol.com
Date: 23/07/2005
Time: 08:36
Comments
With reference to the above order and your e-mail stating that as it was out of stock you had arranged for it to be sent direct from your supplier to save time, with delivery promised in 1 to 3 working days. I am pleased to inform you that the item was delivered in just 1.5 days and is now installed and working. Thank you for your prompt service. It is gratifying to know that somewhere in this country there is still at least one company which PUTS THE CUSTOMER FIRST and is able to provide REAL SERVICE.


visitor_name: Geoff, Cambridge
e-mail:
Date: 21/07/2005
Time: 11:56
Comments
Came back from holiday to find garage door spring had broken one side, jamming door a foot off the ground when it tried to open. One car stuck in drive, other stuck in garage. Thanks to Amourelle, it was all fixed within 36 hours. Easy website, brilliant delivery, excellent value. Thanks for the perfect service.


visitor_name: Barry, Essex
e-mail:
Date: 19/07/2005
Time: 22:50
Comments
During the last week I have experienced BAD service from a number of major companies resulting in my third washing machine being delivered, my Broadband connection taking 3 weeks to connect, glass being cut to the wrong size, and so it went on. WHAT A JOY TO FIND THE AMOURELLE WEB SITE I FOUND EXACTLY WHAT I WAS LOOKING FOR WITHOUT ANY FUSS. I PLACED MY ORDER AT 2105 AND RECEIVED A PERSONAL COMMUNICATION FROM NICK AT 2130 THAT MY ORDER WOULD BE DESPATCHED THE NEXT DAY. THIS LEVEL OF SERVICE IS VERY RARE TO FIND NOWADAYS AND AFTER MY OVERSTRESSED WEEK AM VERY HAPPY TO RECOMMEND THE SITE AND SERVICE.


visitor_name: David Miller, Weybridge, Surrey
e-mail: david.miller"at"psu.uk.com
Date: 19/07/2005
Time: 17:18
Comments
I was just about to book a garage door company to come and replace the springs on my Cardale door when I came across your website. I was going to be charged £178 for the springs, fitting and a service but your site allowed me to buy the springs for £69.75, fit them myself, lubricate everything and still have over £100 to spend on dinner out with my wife. Thank for the great service, advice and ease of purchasing. I ordered online at 2.00pm and the springs arrived the next morning.


visitor_name: Tim Clark, Overton, Hants
e-mail:
Date: 13/07/2005
Time: 15:49
Comments
After spending a fruitless morning traipsing around builders merchants, a quick visit to your web site made all the difference. the parts I needed were identified, ordered and delivered in no time at all. Thanks Nick and well done Amourelle for providing a first class service.


visitor_name: Alex Yates, Glasgow
e-mail: alx_yates"at"hotmail.co.uk
Date: 10/07/2005
Time: 16:03
Comments
First class trader, I tried elsewhere without success, having found Nick, I wouldn't use anyone else now. WELL DONE AMOURELLE THANKS FOR A FIRST RATE SERVICE.


visitor_name: Roger Bullmore, Ipswich
e-mail:
Date: 07/07/2005
Time: 18:01
Comments
Thank you for a fast and very efficient service.


visitor_name: C Throp
e-mail:
Date: 04/07/2005
Time: 13:58
Comments
ordered replacement door handle online which came within a few days very good service and good quality part


visitor_name: Scott Macdonald, Shropshire
e-mail:
Date: 30/06/2005
Time: 17:45
Comments
very informative web site, competitive prices, would of preferred 1st class post as opposed to 2nd, but otherwise very good service, well done


visitor_name: Paul Egan, Oldham
e-mail:
Date: 23/06/2005
Time: 12:11
Comments
I can recommend doing business with Nick and Amourelle. He was very helpful and prompt in his replies to my initial enquiries. When I ordered a Seip TS75 door opener it was delivered when he said it would be. When I was installing it I was able to ring him up Friday evening and on Sunday morning to ask for advice regarding installation which was very helpful. If only all traders on the internet conducted their business in this manner, it would be a much happier safer place to shop.


visitor_name: Richard, Bristol
e-mail:
Date: 20/06/2005
Time: 18:34
Comments
Excellent service, quick reply to my question and parts delivered quickly.


visitor_name: Roman, Southampton
e-mail:
Date: 18/06/2005
Time: 12:05
Comments
Excellent service - parts ordered Monday 10-30am, arrived before 11am Tuesday - 24 hour turnaround. Everything worked excellently, fitted them OK (apart form usual DIY teething) and my garage door works again! This is the second time I have used Amourelle and the first went just as smoothly - definitely a 'no problem' company


visitor_name: Dominic Barrett, Bolton, Lancs.
e-mail:
Date: 13/06/2005
Time: 23:32
Comments
I got a real bargain with a "used" latch assembly for my garage door. It arrived within 2 days and is perfect. Recommend this website as the service is 1st class. Know their products.


visitor_name: Tony Ferguson - Shoreham-by-Sea, W/Sussex
e-mail: tony.ferguson"at"freenet.co.uk
Date: 13/06/2005
Time:
19:14
Comments
If only all service providers were as interested and helpful; I have received so much good advice and interest in solving the problems of a failed hinge mechanism for my Marley garage door that I recommend this company to anyone. you will not be disappointed. I will not consider any other supplier for future needs.


visitor_name: Dan Garrish, Rickmansworth
e-mail:
Date: 13/06/2005
Time: 12:31
Comments
Ordered Friday, received the parts on Monday Thanks and well done


visitor_name: Frank King, Gloucestershire
e-mail:
Date: 11/06/2005
Time: 22:56
Comments
I phoned to discuss the problems that I was having getting my Seip receiver and Homelink to talk to each other and received comprehensive advice The problem was cured by simply changing the channel on the receiver. Once I'd realised that I also needed to change the channel that the wireless keypad was using everything was working perfectly. I am most impressed by the knowledgeable and helpful response to my query and for the overall excellent service.


visitor_name: K. Keogh, London
e-mail:
Date: 11/06/2005
Time: 15:41
Comments
Fast delivery and good quality product. Many thanks.


visitor_name: Andy Waring, Malmesbury
e-mail:
Date: 10/06/2005
Time: 22:06
Comments
Excellent service!  Unit here within 24hrs!!!  Easy to fit - great company - thanks


visitor_name: A.R. Pokrzywnicki, Bolton
e-mail: a.pokrzywnicki"at"btconnect.com
Date: 06/06/2005
Time: 18:48
Comments
very fast service easy to order keep up the good work


visitor_name:
David Dorricott, Isle of Man
e-mail:
Date: 06/06/2005
Time: 11:16
Comments
First class product, first class web site and first class service: When we bought our house it came complete with two old type Henderson garage door remote openers - but only one transmitter for each door which was always in the wrong car!  Your web site lead us straight to the solution, showed us how easy to fit it was, so we ordered. The product arrived the next day, programmed and ready to go - took ten minutes to fit, and worked first time! We now have one mini key fob on each car key which works either door, and spares for guests too: Brilliant! ... and we found out you use our AFD Postcode product (www.afd.co.uk) to make sure you've got a full & accurate address for delivery: even better!


visitor_name: George, Manchester
e-mail:
Date: 05/06/2005
Time: 09:18
Comments
Absolutely stunning service and communications.  The advice these guys offer is the ultimate in accuracy and honesty, and the delivery makes the space shuttle look slow!! cheers!!


visitor_name: Jonathan - Watford
e-mail:
Date: 31/05/2005
Time: 14:05
Comments
This company is excellent. Rang for technical support on how to pre-tension springs. I was given the PDF weblink & found it straight away, read and within 20 mins all fitted and working again. I wish all companies gave this level of expertise. J


visitor_name: Mr Singh, Birmingham
e-mail:
Date: 31/05/2005
Time: 13:14
Comments
would like to just say I ordered some spare parts for my garage door and had no problems at all.  The service I got was real good and before I know it I had my spares were delivered and I placed my order on a Saturday evening. most kind . thanks.


visitor_name: Mathias Martinsen, Oslo, Norway
e-mail:
Date: 29/05/2005
Time: 14:14
Comments
My Genie remote control has been out of order (dropped on the floor to often?), and it was impossible to find a replacement in Norway. A quick search on the net brought me to Amourelle, and that saved the problem! I ordered the Seip T433 replacement kit with the mini-keyfobs. The mail service to Norway took four days, and the installation took 15 minutes. Worked right away! I also ordered a wireless entry keypad, so I can enter the garage without the keyfob (which I then leave in the car). Very handy!


visitor_name: Jim Wall - Camberley, Surrey.
e-mail:
Date: 26/05/2005
Time: 13:22
Comments
Works just as the website says. I ordered a Seip EKR1MCG remote control upgrade kit for my Liftboy garage door opener Wednesday lunchtime, the item was delivered Thursday, 9.30am. installation took 10 mins. Works perfectly. Excellent.


visitor_name: Peter Surry, Guernsey
e-mail:
Date: 25/05/2005
Time: 23:51
Comments
First class service and advice. I can highly recommend this company.


visitor_name: Patrick Boys, Dunstable, Beds
e-mail: patrick.boys"at"btinternet.com
Date: 17/05/2005
Time: 23:27
Comments
One of the easiest web sites to use, I found the product I wanted within a few minutes, description and pictures are excellent and the fitting instructions can be down loaded. Excellent service.


visitor_name: Stephen Gill London
e-mail: huggill"at"ntlworld.com
Date: 15/05/2005
Time: 23:56
Comments
Terrific service. I ordered on Wednesday and the goods were delivered by Friday. I would recommend Amourelle to anyone.


visitor_name: Alister Christie, Aberdeen.
e-mail:
Date: 09/05/2005
Time: 12:27
Comments
Ordered new remote control transmitter on-line Saturday afternoon and received it 11 am on Monday morning - great service - thanks Alister


visitor_name: Jim Boswell, Loughbrough
e-mail:
Date: 08/05/2005
Time: 20:39
Comments
Excellent service, item supplied promptly. Replaced original Henderson lock simply in minutes. Many thanks


visitor_name:David, East Surrey
e-mail:
Date: 28/04/2005
Time: 20:11
Comments
You read testimonials generally with a pinch of salt but my order for two door springs was delivered within 26 hrs of my internet order being placed..............so they are true!! Well done and highly recommended.


visitor_name: John Nice, Buckinghamshire
e-mail:
Date: 16/04/2005
Time: 23:20
Comments
I replaced my 20 year old garage door remote control system with a Seip EKR1MCG transmitter/receiver upgrade kit. The entire process, including a trial installation to ensure it was compatible with my very old kit, took 20 minutes. Quick delivery and clear, accurate instructions: what more can one ask?


visitor_name: Pam Welsby, Merseyside, England
e-mail:
Date: 12/04/2005
Time: 10:32
Comments
Purchased a replacement remote control for my up & over garage door. Ordered on Easter Sunday - My new remote arrived on the Tuesday after Easter Monday - don't know how you delivered so fast! Also excellent email notification of order status. Remote worked first time - highly recommended.


visitor_name: P.W., North West
e-mail:
Date: 30/03/2005
Time: 20:31
Comments
Fantastic service, ordered on a bank holiday - goods arrived next day !!! Thanks to the clear instructions it took all of two minutes to fit. I was a bit sceptical of the comments in this testimonial page prior to ordering but now I know what an excellent business this is. A very rare level of customer service in this day and age. Thank you


visitor_name: Jim Rose. Basingstoke
e-mail: jim-rose"at"btconnect.com
Date: 29/03/2005
Time: 20:24
Comments
Amourelle to the rescue again !  We suffered some vandalism to our double garage door, luckily it's strong construction weathered the assault, but the side fixing suffered the brunt of the attempted forced entry. Amourelle & Nick recovered the situation. Just a few days before Easter I mailed Nick of the problem and asked if he could rectify the wonky door and fit a Securi-Dor automatic locking device. Only two days later Nick arrived, with his mobile workshop in tow. A studied inspection of the double door, judicial use of various socket spanners and the door was once again well and truly aligned. Within the hour Nick had also fitted his Securi-Dor AP2000 automatic locking device and a pair of side bolts, which act in concert with the SEIP TS 75 electric door opener. Now the double door is very secure and ready to withstand even a heavy hammering (though I hope the local yobs wont try again). Well done Amourelle & Nick. I'll be pleased to recommend you to anyone who asks.


visitor_name: Adrian Sprague West Sussex
e-mail:
Date: 25/03/2005
Time: 20:31
Comments
I recently fitted a SEIP TS100 heavy duty double door operator plus a Securi-Dor AP2000 automatic security locking kit from Amourelle.  Both are excellent products, easy to order, first class professional service and with a little help over the phone from Nick I was able to install and have up and running in about 3 hours which included fixing some timber framing supported from the pitched roof to support the operator. It is very smooth and quiet - I can't understand why I didn't get one of these years ago! Have now introduced a friend to the same "luxury".


visitor_name: Fiona Nichols Bury St Edmunds Suffolk
e-mail:
Date: 25/03/2005
Time: 06:22
Comments
I was very impressed with the level of service after placing an order after the 2p.m. deadline to receive my order the very next day I will certainly use you again Regards Fiona NIchols, Suffolk


visitor_name: Chris Dyer - Banstead, Surrey
e-mail:
Date: 23/03/2005
Time: 20:04
Comments
Superb service, very helpful advise for trouble shooting and speedy delivery of parts. Highly recommended. Thanks for you help Nick, Regards Chris


visitor_name: Jeff Vernon; Doncaster, S. Yorks
e-mail: nonrev"at"dsl.pipex.com
Date: 23/03/2005
Time: 07:47
Comments
I was disappointed when a local garage door company informed me that my (Garador) garage doors could not be motorised, and that I would need to replace them if I wanted remote controlled operation. However, I need not have worried; I found Amourelle's website and everything else was child's play. I ordered two sets of replacement door gear, which took me about six hours to fit (i.e. total time for TWO doors). It is wonderful quality gear, and you don't need a degree in rocket science to fit it. Then I ordered two Seip TM60 remote controlled electric operators; again, excellent equipment which was straight forward to fit and is wonderfully effective. I encountered a couple of minor problems along the way (with my particular installation, not with the equipment) and a phone call to Nick at Amourelle had it all sorted in seconds. Amourelle's equipment, prompt delivery and customer service are second to none. It is refreshing to find a company with such 'old fashioned' customer value!


visitor_name: Stuart Hirons, Chorley, Lancs
e-mail:
Date: 09/03/2005
Time: 10:53
Comments
I "inherited" a Hormann garage door without tracks or rollers when I bought my house. After examining the Amourelle web site, I ordered a pair of rollers & plates plus tracks for the 'Arcadian' range of doors and managed to fit them to my garage door. So now I have a working garage door! Excellent service as well.


visitor_name: Roger White, Walton on Thames, Surrey.
e-mail:
Date: 08/03/2005
Time: 22:04
Comments
Nick fitted a new Seip electric operator to my Cardale garage door about a year ago. Over the weekend (Sunday) a door spring broke. (15+ years old)  Following emails on Sunday through the evening a pair of new springs were despatched which arrived Tuesday plus an email from Nick on how to fit them. The door was operational again by lunchtime on Tuesday. Very impressive service - I cannot praise him or the company more.


visitor_name: Martin Scotchmer, Allowenshay, Somerset.
e-mail: scotchmer"at"bigfoot.com
Date: 26/02/2005
Time: 23:33
Comments
I have a pair of Wessex GRP canopy garage doors, for which the spares I needed weren't available, and when one mechanism totally failed, I was left with the problem of trying to avoid changing both doors. With Nick's helpful advice I was single-handedly able to convert my faulty GRP canopy door into an automated up-and-over door using the Arcadian AP100 conversion kit (plus corner reinforcing plates) and a Seip TS75 remote controlled door operator. It was a straight-forward DIY job, assisted by Nick's very helpful additional notes that clarify exactly what needs to be done. It has been a delight to use, and when the remote temporarily stopped working he had it back to me, sorted, within 3 days by post - remarkable. It is a quality product supported by someone who not only understands it fully, but who goes out of his way to ensure that the whole installation and owning experience is a good one. I can recommend Amourelle unreservedly.


visitor_name: Liz Wilmer
e-mail: liz.wilmer"at"btopenworld.com
Date: 24/02/2005
Time: 17:31
Comments
Ordered a Seip TS433 remote control receiver & keyfob upgrade kit for my Slave-Dor garage door operator on Tuesday at 4.30p.m., it was delivered on Thursday 9.30a.m. fitted by myself and working by 10.30. Great. Thank You so much. Very efficient.


visitor_name: Geoff Greenwood, Keighley, West Yorks.
e-mail: geoff"at"drawtickets.freeserve.co.uk
Date: 22/02/2005
Time: 10:46
Comments
If it makes sense, the replacement of my radio control for my garage door has been made a pleasure by dealing with Amourelle, sheer efficiency. The exercise, which I started with some trepidation, ended in being a cake walk, thanks to the easy manner and confidence of the personnel. Thank you Amourelle, and although I don't want it to be a regular need, I won't hesitate in returning to you, and I'll certainly recommend you to anyone I come across requiring your product.


visitor_name: Andrew Jenkinson, Peterborough
e-mail:
Date: 06/02/2005
Time: 18:23
Comments
Incredible service! My order was placed at 21:30 on Saturday evening, and postman brought the rollers at 0830 this (Monday) morning. Well done, the Team!


visitor_name: John Flynn (Manchester)
e-mail:
Date: 05/02/2005
Time: 16:39
Comments
Excellent service, very impressed.


visitor_name: Halinka Prideaux - Devon
e-mail:
Date: 04/02/2005
Time: 14:43
Comments
Many thanks for a prompt and efficient service. I was easily able to identify the locks needed for my garage doors from you website and they were delivered within 48 hours of ordering. I will certainly not hesitate to recommend you to others.


visitor_name: Mr Richards, Sandbach
e-mail:
Date: 25/01/2005
Time: 20:05
Comments
Many thanks for your fast helpful and efficient service


visitor_name: Mr D
e-mail:
Date: 25/01/2005
Time: 18:44
CommentsMany thanks for quick delivery of springs Also for being available on Saturday afternoon, Yours is a first class service.


visitor_name: Dennis Sare, Rickmansworth, Herts
e-mail: dennis.sare"at"sareonline.co.uk
Date: 21/01/2005
Time: 22:47
Comments
I recently lost a opening fob and within 48 hours a replacement was with me , ready to configure. Due to a misunderstanding on my part I couldn't get it to work properly. An email to Amourelle was answered by phone within minutes; an answer to my problem was made and within 5 minutes I was up and running perfectly. Most impressive.


visitor_name: Tony Mayes - Newick, East Sussex
e-mail: tonymayes"at"ruxley29.freeserve.co.uk
Date: 17/01/2005
Time: 21:20
Comments
Just finished installing a Seip TS75 door operator with a Securi-Dor AP2000 locking mechanism to my 20 year old steel Garador. Very prompt delivery especially extra pair of replacement springs. Product exceeded my expectations - reasonably easy to install especially with the telephone advice. Super product, super firm. keep up the good work -  Customer satisfaction is a major key for successful business.


visitor_name: Ludovic Saint-Martin - Denmark
e-mail:
Date: 17/01/2005
Time: 11:40
Comments
Perfect services - Quick response and shipment time - Wish to see all e-shop sites like yours. Well done !


visitor_name: Mark McLear, Manchester UK
e-mail:
Date: 12/01/2005
Time: 14:30
Comments
I struggled to find a place that would sell me the parts in Manchester. After 4 phone calls I tried the internet. I got my parts cheaper and quicker via Amourelle. The parts arrived within 48 hours of order placement. It saved me time and money. Thanks.


visitor_name: Kenny MacKenzie, Darvel, Ayrshire
e-mail:
Date: 09/01/2005
Time: 18:21
Comments
Placed an order on Wednesday night and received my order on Friday morning. Garage door was back in action by the afternoon. Thank you for your excellent service.


visitor_name: Anne Daniels, Liverpool
e-mail:
Date: 06/01/2005
Time: 18:53
Comments
We were desperate, with two cars trapped in the garage when the door spring snapped. It was two days before New Year. I have never experienced service like it from any other company. The springs arrived by courier on New Years Eve after we thought we would have to wait until after Jan. 10th. The lady I spoke to was a great rep. for your company. Many thanks.


visitor_name: Ray Brown - Reading
e-mail:
Date: 05/01/2005
Time: 17:50
Comments
I needed a replacement spring over the New Year period and found them on the web site here. They were not in stock but Amourelle certainly pulled out all the stops for me and got them to me very rapidly indeed. Nice to receive good service in an era when it is getting more and more rare!


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Amourelle Products Ltd

The UK's #1 Garage Door Spares and Automation Specialists
©Copyright 2008 Amourelle Products Ltd  Reading, Berkshire. United Kingdom
Registered in England No. 1640847   -   VAT Reg. No. GB 642 0832 61

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Inventors of the Securi-Dor automatic security locking device for motorised garage doors

It's NO problem dealing with us!  -  We give old fashioned Customer Service at reasonable prices !

 
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