Customers Feedback &
January to December 2016
If you're not satisfied - We're not either!
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Note: the @ symbol in our guests e-mail addresses have been replaced
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Name: Ian Grierson
Item_Purchased: Seip EKR1MCT remote kit
Comments: Unfortunately it took 15 mins to do everything in a neat and tidy fashion rather than the 5 mins as 'on the tin' - that tiny indiscretion is the only adverse comment I can make - Worked 1st time, easy to follow, superb help and knowledge on the phone to my ignorant questions and delivered within 24 hours to the furthermost reaches of the UK I fully recommend both the product and company - not the cheapest on the market but you get what you pay for - thank you for solving my problem
Name: Stafford Woods, Chorley, Lancashire
Item_Purchased: Seip EKR1MCG receiver & keyfobs
Comments: We needed to replace outdated remotes for a Marantec Comfort 150 / 160. Nick was very helpful and the kit came next day. The original fitting company wanted us to buy new motors but Amourelle solved our problem and saved us over £500.00!!!!!
Name: David Morris
Item_Purchased: Spring support bracket
Comments: Part ordered at 4pm on Friday; arrived on Saturday at 11.00 am.
Brilliant service! If only every internet vendor was this good !
Name: Alan Oldfield, Flintshire, N. Wales
Item_Purchased: Arcadian AP100 Garage door springs
Comments: What superb service. Sent in query with photos and measurements for replacement garage door springs as no identification on garage door or mechanism yesterday . Had reply within 15 minutes, ordered yesterday, and product arrived today, and now fitted! Many thanks. What a result.
Name: RW Ferndown
Item_Purchased: Cardale remote control transmitter
Comments: Just a quick message to say thank you for your recent supply of a Cardale remote control transmitter which has solved a long standing problem with my in-laws’ garage door. Your price was very reasonable, delivery was prompt and, most vitally, your brilliantly informative website put us on the right track to finding a solution after other so-called expert suppliers and fitters had failed to do so!
Name: Mr Vallis, Oberwill, Switzerland
Item_Purchased: key fob transmitter
Comments: ordered Sommer keyfob transmitter part number 5040, delivered to Europe address in one week. Many thanks for excellent service key fob is working fine.
Name: Ray Holter, Winchcombe ,Glos
Item_Purchased: Locking door handle & graphite lubricant
Comments: great, from order to delivery 18 hours I think that's an excellent service thank you.
Name: Norman Rea, Woodbridge, Suffolk
Item_Purchased: Seip EKR1MCT receiver
Comments: Suspect faulty receiver, sent to company, tested, found faulty, new one sent next day. First class service with next day delivery.
Name: Malcolm, Saffron Walden, Essex.
Item_Purchased: Garador plastic crank
Comments: Fantastic. E-mailed a photo to confirm the part, got a reply in 20 min’s, placed order and the part was on my doorstep the next day. Top stuff.
Name: Marcus, West Sussex
Item_Purchased: Seip EKR1MCGEF 24v radio receiver and fobs
Comments: Arrived in a couple of days, fitted in about five minutes and works a treat! Extremely happy. Thank you.
Name: Brian Hood, Blackpool, Lancs.
Item_Purchased: Seip EKR1MCGEF 24v receiver & remotes for garage door
Comments: excellent service, ordered Tuesday arrived Wednesday, fitted same day no problem. I recommend Amourelle. Brian.
Name: Thomas Bunnell
Item_Purchased: Garador door roller spindles
Comments: Parts ordered 8pm Sat arrived on Tuesday as per confirmation email, parts as described, recommend this company
Name: John Gaunt - Wolverhampton
Item_Purchased: Parts for Henderson door.
Comments: Ordered brackets, spindles and rollers at 15:30 on Friday afternoon and it all arrived at 10:30 next day, all fitted before noon. Excellent service that I would recommend to anyone.
Name: Mark Davis, London
Item_Purchased: Relacement Garador plastic crank
Comments: Brilliant service.. ordered in the afternoon.. delivered the following morning
Name: Garry Spencer. Cornwall
Item_Purchased: Black Plastic Handle ref: GAR0135
Comments: Placed my Order in the Afternoon. The item arrived at 10:30am the following day. What excellent service, I would definitely recommend this company.
Name: Charles, Chichester, West Sussex
Item_Purchased: Hormann keyfob transmitters
Comments: Thank you so much for your very prompt service. I placed my order in the late afternoon and the goods arrived by post the next morning. Programmed and working perfectly. Excellent service.
Name: Kam Singh, Knottingley, North Yorkshire
Item_Purchased: Seip EKR1MCG 24volt upgrade & 2 mini fobs
Comments: Ordered an upgrade kit for a Marantec Comfort 130 operator. The team was great and advised what products I need, they shipped and arrived day. it took less than 5 minutes to fit and works great, thank for the service and advise, great product.
Name: Terry Hood, Scunthorpe, North Lincs.
Item_Purchased: Garador guide rollers
Comments: Excellent service, great help tracking parts for a 20yr old up and over. Speedy delivery and guidelines provided for fitting. Many thanks.
Name: George - Cliffe, Rochester, Kent
Item_Purchased: Pair of Cardale garage door springs
Comments: Needed new springs for my old garage door - didn't know the size, type or manufacturer, called Amourelle and spoke with Nick. He said, take a photo of the spring and door email them to me, and I'll let you know. In no time at all, I was advised of what door and which replacement springs were required, I placed my order on-line late on Wednesday and springs arrived early Friday and fitted by me in about 20 minutes - brilliant service and absolutely hassle free. Would recommend to others.
Name: Bill Greaves - Leeds, West Yorkshire
Item_Purchased: Cardale pattern Eurolock handle with round lock cylinder & two keys
Comments: Well, how impressed I am with the service these people give. I ordered a new garage door lock at 17.35 Thursday night, it arrived before 12 next day. now that's fantastic. Their product was 1/2 the price of a Cardale original, this is one seriously customer focused company. That supplies the right product. no fuss no hassle. 6 stars from me
Name: Paul - Gillingham, Kent
Item_Purchased: door lock
Comments: Quick response to email, referred by Garador, very helpful. Once I worked out how to add a second item the order went through and was despatched within the hour - great service
Name: Graham Wilmot, Addlestone Surrey.
Item_Purchased: Replacement receiver/remote for garage door.
Comments: It took less than four minutes to fit, works perfectly and does away with the "monster" remote that was originally supplied. Lightning fast postage, would thoroughly recommend, great upgrade.
Name: Philip Webb, Newcastle-U-Lyme, Staffordshire
Item_Purchased: Chamberlain remote control transmitter
Comments: Remote for garage door on Friday morning 18/03/16 they arrived the following morning. Super efficient service. Thank you so much. Would recommend you to others.
Name: Stephen Hancock
Item_Purchased: receiver and keyfob upgrade kit
Comments: Ordered AP433RX2 receiver and AP433TX keyfob on 17th of March received it on the 18th by midday. Fitted within 40 minutes and working great. Great service and bit of kit.
Name: Bev Holding, Cheshire
Item_Purchased: ANSA keyfob transmitter
Comments: Ordered 3.30pm Thursday, arrived 1.10pm Friday! Amazing service. Thanks very much.
Name: Mrs Slack, Shropshire
Item_Purchased: Mk3c support cables and guide rollers.
Comments: ordered cables for garage door on Friday morning 26/2/16 they arrived the following morning. Super efficient service. Thank you so much. Would recommend you to others.
Name: Mr Perry, Ledbury, Herefordshire
Item_Purchased: Spring Support Bracket (HEN0240)
Comments: Clear picture on website enabled me to find the part for a 30 year old garage door. Order delivered within 24 hours - excellent
Name: Pickett, Waterlooville, Hampshire
Item_Purchased: Seip radio receiver upgrade & midi keyfob transmitter for a Stanley door operator
Comments: Thank you so much for your patience on the phone with me this morning and help
Name: Pinney, Northampton
Comments: Delivered next day, thank you.
Name: Murray Kent, Northallerton, North Yorkshire
Item_Purchased: 2 garage locks
Comments: Ordered a new garage lock found the staff extremely helpful and knowledgeable a pleasure to deal with. Product arrived the next day in perfect order. I lost the keys and reordered again received excellent service and product arrived next day despite placing order at 4pm.
Name: Mr B Arnfield, Stockport
Item_Purchased: Update for Marantec Comfort 250 door control
Comments: Brilliant website, plenty of information prior to placing an order, super quick delivery and excellent documentation, information and instructions. A couple of personal queries answered very promptly and the product( update garage door remote unit for my Marantec Comfort 250 door control) literally a 5 minute operation and I was up ad running. Would definitely recommend this company to anyone requiring door/gate control systems. Rate them 10/10
Name: James Young, Telford, Shropshire
tem_Purchased: Cables & Rollers
Comments: What a great prompt service....I'm just about to order more garage door spare parts. Thank you!
Name: Stuart, Bromsgrove, Worcestershire
Item_Purchased: T handle for garage door
Comments: Ordered part late Friday afternoon arrived next day great prices & excellent service thanks.
Name: Mel Frost, Cambridgeshire
Item_Purchased: Replacement part for garage door
Comments: Needed top latch & cable for garage door. Looked on website and identified item I required, knew it was right as measurements were provided too. Ordered on line & received items following day. Excellent service.
Name: H Bowmer. Swanle, Kent
Item_Purchased: door pivot bushes and bracket.
Comments: really pleased with friendly service, parts reasonably priced and delivered next day. rare service nowadays.
Name: Jill - Nottingham
Item_Purchased: 1x Cardale DC Series 433mhz four channel key fob transmitter and old-to-new programming adaptor cable
Comments: Fantastic service - very prompt delivery
Name: Kerry - Helston, Cornwall
Item_Purchased: Garage door handle conversion kit
Comments: Awesome service - Ordered Thurs 14:02; Arrived Friday 10:22 = 20 hrs 20 minutes door to door (Royal Mail First class). Thank you very much. Parts 1st class also.
Name: Iain, East Sussex
Item_Purchased: Seip EKR1MCGEF 24v radio receiver unit and key fob
Comments: Great assistance from Nick. Great service, unit arrived today and a doddle to fit. Extremely pleased. Thought it might be a complete new garage door operator unit required.