Amourelle Products Ltd

Amourelle Products Limited

The UK's #1 Garage Door Spares & Automation Specialists

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Customers Feedback &
Testimonial Comments
January to December 2010

If you're not satisfied  -  We're not either!

•   Add a Comment  •  Contact Us   •

View our feedback comments from other years
•  2002  •  2003  •  2004  •  2005  •  2006  •  2007  •  2008  •  2009  •

Note: the @ symbol in our guests e-mail addresses have been substituted with 'at'
in an attempt to protect against 'e-mail address grabbing' by spam 'spiders'


visitor_name: Gilbertson, Liverpool
e_mail:
Date: 21/07/2010

Comments:
Ordered new springs for my 30year old Henderson door on Sunday pm, goods arrived Tues 1pm, Job done by 2.30pm!  Well satisfied, many thanks.


visitor_name: Dean, Salisbury, Wilts.
e_mail: deantravis68'at'hotmail.com
Date: 20/07/2010

Comments:
Delivered next day exactly as described, Many thanks, would recommend


visitor_name: Doug Holmes. Ayrshire, Scotland.
e_mail:
Date: 19/07/2010

Comments:
Ordered springs for my garage door late on Friday and they arrived first thing Monday morning. In the meantime the online customer information service was first class.  The website was also very helpful and easy to use. Well done for exceptional service especially in this day and age.


visitor_name: D Golding - Portsmouth, Hants.
e_mail:
Date: 17/07/2010

Comments:
Excellent service - replacement cables ordered Friday afternoon, arrived Saturday morning. 20 minutes later and garage door restored to fully working condition. Highly recommended.


visitor_name: Adam Formela, Derbyshire.
e_mail: n.a.formela'at'btinternet.com
Date: 17/07/2010

Comments:
Ordered my part at 4pm Friday and got the perfect replacement on my doorstep Saturday morning - can't get much better. Thanks to all concerned. I'll definitely be using you again.


visitor_name: B Davies, Lancs.
e_mail:
Date: 16/07/2010

Comments:
Henderson Doric door internal handle needed replacing as well as my garage door being repaired.  Despite my local installer telling me he couldn't source a replacement I came across this website. Purchased yesterday after 4pm and it arrived this morning! Works perfectly. Saved me a lot of money.  Website very easy to use. Customer service second to none. Extremely fast delivery. Cannot ask for more. My thanks to all the staff.


visitor_name: P.J. Ballantine, Taunton, Somerset
e_mail: 21peter'at'talktalk.net
Date: 16/07/2010

Comments:
Many thanks for your prompt reply & despatch of spare parts which are now fitted & working well. (replacement Arcadian spring anchor pins) Best Regards P.J.Ballantine


visitor_name: Paul Arden, Glossop, Derbyshire.
e_mail: paularden'at'btinternetco.uk
Date: 14/07/2010

Comments:
Spot on service. Easy to use website and parts arrived within 48 hours with instructions. Would certainly use APL again.


visitor_name: Mary Braham, St.Albans, Herts.
e_mail: Marybraham'at'mac.com
Date: 13/07/2010

Comments:
Ordered a replacement spring re-tensioning tool kit and door support cables, goods arrived the very next morning with the post. Everything there, very quick and efficient. What all online shopping should be like!


visitor_name: Bluffield, Hertfordshire
e_mail:
Date: 09/07/2010

Comments:
I ordered a Seip EKR1MCT remote control upgrade kit for use with my Hormann door operator. Excellent service over the phone regarding the wiring details, the new receiver & keyfobs etc. were very quickly despatched, and very simple and quick to install.


Having got nowhere with other firms when looking for this equipment for my rather out-dated Hormann garage door, I would highly recommend Amourelle, who gave enough thought and had the knowledge to supply me with exactly what i needed.

visitor_name: Rob, Hampshire
e_mail:
Date: 02/07/2010

Comments:
The best customer service I've come across, and very rapid processing and delivery of my order. Cannot be faulted!


visitor_name: Kjell-Aage, Tertnes, Norway
e_mail: kjell-aage'at'getmail.no
Date: 02/07/2010

Comments:
Thank you ! During 10 minutes I replaced my old Stanley receiver with a new Seip EKR1MCG 24v radio receiver and keyfob. It worked perfectly !


visitor_name: Peter Kirby, Essex
e_mail: lornakirby'at'talktalk.net
Date: 30/06/2010

Comments:
Wow what a service, I ordered a Seip EKR1MCG remote control upgrade kit at about 11.30am previous day and the goods arrived by 10.30am, all fitted and installed by 10.45am very clear instructions even I could do it (but I didn't my husband did it) All the comments before me say it all, wonderful.


visitor_name: Ryan Mcshane Skipton
e_mail: Ryanmcshane1'at'aol.com
Date: 29/06/2010

Comments:
I ordered parts for a Henderson door at around 5:00pm on Monday and they arrived at 8:30am on Tuesday morning!! Amazing service my garage door works again! Thank you!


visitor_name: S Edmonds - Surrey
e_mail: jsedmonds'at'aol.com
Date: 24/06/2010

Comments:
The Seip EKR1MCG upgrade receiver works perfectly. Thank you for your excellent service.


visitor_name: Peter Bibby Brimpton, Berks
e_mail: peterbibby'at'hotmail.com
Date: 23/06/2010

Comments:
I sent some photos of my old garage door gear via e-mail to ask for help with identification on Monday and received answer a few minutes later with part references.  I ordered a pair of new springs on Tuesday and received them on Wednesday. Brilliant Service!!!  Peter Bibby


visitor_name: Den Humphrey, Worthing, W. Sussex.
e_mail:
Date: 23/06/2010

Comments:
Ordered 17.20, goods arrived in following mornings post. Now that's what I call service. A very big thank you.


visitor_name: John, Fernhurst, West Sussex
e_mail:
Date: 21/06/2010

Comments:
I have just purchased a remote control and misquoted my own address which caused the credit card company to reject the payment. Amourelle sent me a polite note the next day, cleared the payment and one day later the remote was delivered to my home. Wonderful service. Thank you Amourelle.


visitor_name: Guy Monckton, Surrey
e_mail: g_hm'at'btinternet.com
Date: 18/06/2010

Comments:
APL sets a Gold Standard in terms of customer service, professional service and efficiency. I have no hesitation in recommending this organization. In my opinion APL will give you a better service than any other competitor.


visitor_name: Graham Simpson, West Sussex.
e_mail: Grahsim'at'gmail.com
Date: 17/06/2010

Comments:
I just cannot believe I ordered replacement Garador cables and rollers after 5pm last night and they arrived at 9am this morning. Half the price, and much easier site to use than the Garador site plus detailed fitting instructions. Credit to you. Well done. Will be using you again.


visitor_name: David Roth Newton Abbot, Devon
e_mail: roths'at'talktalk.net
Date: 11/06/2010

Comments:
I purchased a replacement remote keyfob for my Steelline garage door. Despite good instructions I found it difficult to program. However I received excellent support from Amourelle and after a couple of attempts got the key to work. I am happy to recommend this company and would buy again with complete confidence. Thank you.  David Roth


visitor_name: Phil Chapman, Southam, Warwickshire
e_mail: philthyphil'at'btopenworld.com
Date: 09/06/2010

Comments:
I ordered an replacement Garador spring unit from Amourelle on Monday evening which arrived today (Wednesday), right on time. It is now fitted & working thanks to their excellent online instructions and I couldn't be happier!  Thanks Amourelle, I'll not hesitate to recommend you to anyone else who needs your services!!


visitor_name: John Finch, North Yorkshire
e_mail: john.finch03'at'virgin.net
Date: 06/06/2010

Comments:
We had a Henderson Automatic Door fitted in 1997 and early this year the remote unit failed. We found APL on the web and ordered a replacement remote control system which was delivered quickly with full fitting instructions and support. Hey presto I (not technically minded) fitted it and it worked straight away. Recently the operating motor packed in and as it is obsolete APL offered an alternative which, after a little hesitation as to my ability to install, I ordered & received the new Seip TS75 electric operator by return with full instructions. It was very easy to fit and I can report an excellent working unit much quieter than the previous Henderson unit. The support offered by Nick Goldring was instant and most helpful. I have no hesitation in recommending APL whose service and support is second to none.


visitor_name: Collin, Chesterfield
e_mail:
Date: 06/06/2010

Comments:
JUST WANT TO SAY MANY THANKS FOR WHAT I CALL EXCEPTIONAL SERVICE.  I placed my order on Friday at 16:54, I received an email at 17:21 to confirm the new garage door handle had been despatched. I received the item on Saturday at 12.30 and fitted it myself by 13.00hrs. That is prompt service never matched by any online service I have ever used.. Your excellent service is much appreciated.


visitor_name: Derek Bettany,  Leicestershire
e_mail: chipvanman'at'ntlworld.com
Date: 03/06/2010

Comments:
Great service, speedy delivery, will use again and recommend to others.


visitor_name: C Copeman, Wiltshire
e_mail: colincopeman'at'talktalk.net
Date: 24/05/2010

Comments:
Contacted a local supplier for a replacement garage remote, he wanted to charge me £140+ to fit a new receiver and remote as mine is now obsolete. I found your website through Google, found my Stanley 40.685Mhz hand transmitter through the pictures and found a suitable replacement for less than £50 and had it ordered in minutes. It arrived next day and works perfectly!!! That is what I call service, great job.


visitor_name: Kate Kerr, Lincolnshire
e_mail:
Date: 24/05/2010

Comments:
Last week I placed an order through your website for 2 cardale garage door transmitters. I just wanted to say how delighted I am with the service. The order system was straight forward and the product extremely well priced. Payment was taken online and emails were sent as the order progressed. The transmitters arrived safely and quickly and were well packaged.  I would not hesitate to recommend you.


visitor_name: Brendan, Stockport
e_mail: brendan.kelly'at'ukonline.co.uk
Date: 23/05/2010

Comments:
Amourelle - fabulous service. Nothing is perfect, but if something does goes wrong Nick helps the manufacturers get to the bottom of it, so not only do you get full warranty service, but the replacements tend to already have the problems fully sorted. Great guy, great products, excellent service. The only place for garage door automation! Their very own Securi-Dor is fabulous too. Thanks Nick.


visitor_name: Phyllis Cox, Cobham, Kent
e_mail:
Date: 19/05/2010

Comments:
Fantastic, fast service. Highly recommended. Phyllis


visitor_name: John Moulds, Scotland
e_mail: johnmoulds'@'talktalk.net
Date: 18/05/2010

Comments:
Great service and rapid, received next day and at a good price


visitor_name: Roy Hall, Oxford
e_mail:
Date: 12/05/2010

Comments:
Thank you for your rapid delivery, Goods ordered 11 may pm, arrived 9 30 today 12 may and now fitted. Thank you. R A Hall


visitor_name: Mike Bird Fleet
e_mail: dmbird'at'talktalk.net
Date: 11/05/2010

Comments:
Excellent Company, Prompt delivery service.


visitor_name: David May, Chelmsford
e_mail:
Date: 08/05/2010

Comments:
One of the wires snapped on my Garage door. Having done a bit of digging around to find out what I needed I ordered the the replacement parts on Friday at around 12:30 and selected second class post. Arrived first thing Saturday morning and were fitted by Saturday afternoon. Not quite as easy as the instructions said, but nevertheless all sorted and working. Thanks for the very swift service.


visitor_name: Paul Williams, Croydon.
e_mail:
Date: 08/05/2010

Comments:
I was quoted more than twice your price to replace my Garador spring box, I ordered it from you and installed it following the easy to follow instructions and save myself £130.  Quick, delivery and good quality product.  Many thanks.


visitor_name: V Tonner, Cumbernauld, Scotland
e_mail:
Date: 08/05/2010

Comments:
Great service, I purchased a Seip EKR1MCG radio receiver upgrade kit for a Henderson 880 garage door operator. The goods arrived within 24 hours. Installed within 5 minutes, working perfectly.


visitor_name: Robert Marshall, Stourbridge
e_mail:
Date: 05/05/2010

Comments:
Brilliant service - ordered a keyfob transmitter at 09.30 on Tuesday and received it before 08.30 on Wednesday. Royal Mail's Next Day Delivery tracking service is the best I have come across.


visitor_name: D Noble - Wetherby
e_mail: derek.noble'at'tiscali.co.uk
Date: 01/05/2010

Comments:
Replacement Seip receiver, keypad and remotes were ordered for my Hormann door operator on Friday, despatch notification was received shortly afterwards and everything was delivered on the Sat morning.  Fitting the new Seip receiver and the keypad was extremely straight forward and everything worked exactly as described. First class service from a First class company. Regards Derek


visitor_name: Dave Jackson, Stoke on Trent
e_mail:
Date: 27/04/2010

Comments:
Ordered on a Sunday, delivered on Tuesday and installed Tuesday pm... What a great service. Many thanks for a quick response, keeping me informed all the time. The offer of installation instructions was taken up and proved very handy. Once again great service and would recommend anytime.


visitor_name: Mike Kelly, Guernsey CI
e_mail: themusicman1'at'mac.com
Date: 27/04/2010

Comments:
I couldn't believe it!, ordered parts I required for my Henderson door on Friday at 4-15pm and I received them 9-15am Monday. I live in the Channel Islands, absolutely top class service and friendly helpful and informative advice. Cheers and thanks again


visitor_name: I. Potts, N Ireland
e_mail: irwin.potts'at'googlemail.com
Date: 24/04/2010

Comments:
Very good service, right parts and on time. Even have them fitted this morning.


visitor_name: S. Wimbleton, Manchester
e_mail: stephenwimbleton'at'btinternet.com
Date: 23/04/2010

Comments:
Thank you for an excellent fast response & very professional service.  Will recommend to friends. Cheers S. Wimbleton


visitor_name: Mike Sweeney Larne, Northern Ireland
e_mail: mnsweeney'at'gmail.com
Date: 20/04/2010

Comments:
Just a quick note to thank Amourelle. Answered my emails immediately and I took delivery of my replacement lock the next day even though I ordered about 3pm and didn't pay for the fast delivery. Thanks for great service.


visitor_name: DB, Bucks.
e_mail:
Date: 19/04/2010

Comments:
Excellent range of parts at good prices. I was especially impressed with the fact that I was sent an email along with my order, notifying about the fitting instructions page. A very nice touch.


visitor_name: John Ames, Shoreditch London
e_mail: amesjohn'at'mac.com
Date: 19/04/2010

Comments:
Amourelle were top of list when I did a web search, the site was easy to read and navigate, they responded promptly to my email enquiry and instantly identified the lock I needed (via the photos I attached). They gave a link to the correct page on their site and instructions on how to order, which weren't really necessary, because when I ordered on the web, it was the easiest and quickest web ordering page I have so far seen, everything went smoothly with no hiccups, that are so common on other web sites and the automated email response to the order was in my inbox instantly, and the dispatch email with order number came a few hours later.  I am expecting my replacement lock to arrive tomorrow or day after at very latest and I only found Amourelle 2 days ago, excellent and highly professional service all round. Thank you very much.


visitor_name: Michael Chalkley, Hythe, Kent
e_mail: mandbinhythe'at'aol.com
Date: 14/04/2010

Comments:
My 35 year old up and over 15 foot wide door garage door failed Saturday with broken spring.  I found Amourelle on the web and they had the parts for it at a very good price.  Placed order Sunday and the parts were in my hand by 11am Tuesday with fitting tips. Great service thank you.


visitor_name: Nigel Gower - Caithness, Scotland
e_mail:
Date: 13/04/2010

Comments:
I must congratulate Amourelle Products Ltd on the excellent service provided. From the start of my enquiry regarding the type of replacement garage door handle required, your prompt identification, delivery and receipt to my fitting it within 48 hours has been thoroughly appreciated. Living so far north on the mainland it is difficult to reconcile the service provided by local trades people compared to what you have impressively achieved - well done!


visitor_name: Dr. Branko Kostic - Loughborough
e_mail:
Date: 09/04/2010

Comments:
I bought an upgrade kit for my Henderson sprint 550N remote system and the advice given was spot on. Excellent customer service and very helpful with the installation instructions. Cannot fault this outfit.


visitor_name: Gaby, Wokingham, Berkshire.
e_mail:
Date: 07/04/2010

Comments:
Highly recommended company with a very professional service. Garage door repair.


visitor_name: David, Hurstpierpoint, Sussex.
e_mail:
Date: 04/04/2010

Comments:
Congratulations, Amourelle, on finding a niche in the market and filling it so perfectly. The remote door opener for my Henderson 880 deluxe door system retired after 20 odd years, and your Seip remote control upgrade replacement works perfectly, and, even more important, genuinely did only take the 5 minutes to install that your website promised. We are delighted. Many thanks.


visitor_name: John Dalgety, Dollar, Scotland
e_mail: john.dalgety'at'btinternet.com
Date: 02/04/2010

Comments:
I ordered a Seip radio remote control receiver upgrade for my garage door yesterday afternoon from Amourelle. The goods were delivered early afternoon today and the kit is now installed and working. Less than 24 hours from order to operation - almost faster than the shops.  I am seriously impressed with your customer service and the product works exactly as advertised. Well done - and best wishes for every success in your business - you deserve it. John Dalgety


visitor_name: W Tetsill Falkirk Scotland
e_mail: wattytetsill'at'hotmail.com
Date: 02/04/2010

Comments:
Great service ordered a spare part at tea time one day, item was delivered lunch time next.  No problem about dealing with again


visitor_name: Dave Bowley, Cheshire,
e_mail:
Date: 30/03/2010

Comments:
Excellent service - Spare part for garage door was ordered mid pm & arrived next morning by RM.


visitor_name: F Guinn, Dorset
e_mail:
Date: 27/03/2010

Comments:
Very prompt delivery and excellent help and guidance in adapting new spares to fit an older type door-opening mechanism.  Door repaired at a fraction of the cost quoted by "the professionals" who could only think in terms of a completely new door system.


visitor_name: Roger Stiggers, Eastbourne, E. Sussex.
e_mail:
Date: 26/03/2010

Comments:
I ordered a Seip EKR1MCG receiver upgrade kit for my Henderson Duo door operator yesterday and have just finished installing it in about 10 minutes after receiving it in this mornings post. The fitting was simple with help from the photo and instructions on the web site. I spoke to Amourelle before ordering it on line to check that it would be compatible with my door opener and they could not have been more helpful. Fully recommend this product!


visitor_name: David, Brighton, East Sussex
e_mail:
Date: 25/03/2010

Comments:
I recently ordered three spare garage remote control transmitters at a really good price and was well pleased with the swift delivery. On top of this the Web site is excellent and clear, and the service was friendly, professional and helpful - I would recommend Amourelle to anyone.


visitor_name: Ian Black, Bucks.
e_mail: ian'at'igbtech.co.uk
Date: 24/03/2010

Comments:
I purchased a Seip remote control keyfob, Great service at a great price, what more can you ask for? Would recommend to anybody. thanks


visitor_name: Rick Kramer, Isle of Man
e_mail:
Date: 23/03/2010

Comments:
I ordered a Seip EKR1MCG radio receiver and keyfob upgrade having tried to obtain a spare Alltronik 27 MHz remote for my Henderson door operator - I was quoted 287 pounds for this!!!. Then I surfed the web and found Amourelle. Quick call to check on the spec...then ordered on-line at around 2.00 pm - delivered next day - fitted whilst supper was being made. Tested!! - and okay. Now I can ride up with the door already opened for me.  Thanks alot - great product and delivery to the Isle of Man.


visitor_name: D. Anderson, Grimsby, UK
e_mail:
Date: 23/03/2010

Comments:
I ordered a replacement Eurolock barrel for an older Cardale garage door. Super fast delivery, well set out website, excellent prices. The lock was easy to fit. Keep up the fantastic work, 10 out of 10.


visitor_name: Mike Davey, Swansea.
e_mail: mike'at'a-touch.co.uk
Date: 23/03/2010

Comments:
Really good service, quality parts, I would recommend, Fantastic service, 100% satisfied


visitor_name: Phil, Colchester, Essex.
e_mail:
Date: 13/03/2010

Comments:
I ordered a Seip EKR1MCG radio receiver keyfob upgrade.  Great product that was easy to fit to my old Henderson remote system.  Superb service, quick delivery and easy to follow instructions.


visitor_name: Mr Ramshaw, Basingstoke, Hants
e_mail: david.ramshaw'atntlworld.com
Date: 13/03/2010

Comments:
Amourelle repaired my remote controlled garage door operator today.  Fantastic and very professional service, very very helpful and friendly chaps, nice to find a company that you can trust, thank you for your efficient and professional service.


visitor_name: Chris Kemp, Near Oxford
e_mail: chrisrkemp'at'aol.com
Date: 12/03/2010

Comments:
I ran into trouble with both garage doors operating together from one keyfob transmitter!  I emailed Amourelle Ltd for assistance out of office hours and I received an immediate reply with detailed programming instructions which I implemented and it worked as "it said it would do on the tin" Wow!, great, fantastic +++. Many thanks!


visitor_name: Sue Whitehouse, Co Durham.
e_mail: sue'at'whitehouse5.fsnet.co.uk
Date: 10/03/2010

Comments:
Wow!, After two years with no remotes for my garage door operator, I ordered a Seip EKR1MCG remote control system upgrade kit, simple to fit in just 2 mins. and a neat sturdy keyring style remote. Even my husband could have fitted this!!!


visitor_name: Rex Coffin, Montgomeryshire
e_mail:
Date: 06/03/2010

Comments:
Very impressed with the service and clear instructions. I found this website on Thursday night, read the fitting instructions and ordered a pair of Henderson support cables & cones parts and pin punch tool. The items arrived on Saturday, and by lunchtime I had the door off, repaired, back on and working again.


visitor_name: C MacCormick, East Dunbartonshire.
e_mail:
Date: 05/03/2010

Comments:
Hello,  It's not often I provide feedback, but I have to say I've been very impressed with your service. I placed an order for garage door spares around midday on Thursday and received the parts at 8am Friday morning (standard 1st class service). I found your communication to be excellent - customers always appreciate this, touches like a separate email with installation instructions shows a real attention detail.  I'd be happy to recommend you to friends and wish you well for the future.  Best regards


visitor_name: M North, West Yorkshire
e_mail:
Date: 01/03/2010

Comments:
When both remote controls for my Bosch electric garage door stopped working I contacted a number of local garage door repair companies, non of whom were interested in repairing it. A search on the web found a couple of German sites where the same fault as mine had been identified and discussed and in all cases it was the now obsolete receiver that was faulty. I was therefore potentially faced with either replacing the whole electric door operator system (approximate cost £500+) or doing without the remote capability. Then I came across the Amourelle web site and decided to order a Seip EKR1MCT with 2 remote keyfob transmitters and a wall mounted switch (WSW-3B). The products were promptly delivered and after only a few minutes work I now have remote controlled garage door again! It really was very easy to fit, and gave me a £350+ saving on buying a new electric door mechanism. A great product with excellent customer service. Recommended.


visitor_name: G Roberts, Tyne And Wear.
e_mail:
Date: 28/02/2010

Comments:
When the contractor that fitted my elderly mother's garage door ten years ago quoted her £1000 for two new remote fobs (!) I decided to do some research and ended up here. Not only was all the advice and information I required to make an informed purchase present on the website, the price of the fobs themselves once identified was cheaper than anywhere else I could find. Having placed an order, I received the fobs the next day complete with easy to follow instructions for coding and they work perfectly. I cannot recommend Amourelle highly enough. Deal with confidence.


visitor_name: John Lindsay, N Ireland
e_mail:
Date: 25/02/2010

Comments:
My 1971 built garage door cables broke on Wed 24 Feb, I ordered new cables Wed pm, they arrived Thu 25 am and I fitted them at lunch time - a tremendous service from Amourelle. Many Thanks


visitor_name: R. Bateman - Bolton, Lancs.
e_mail: ra.bateman'at'ntlworld.com
Date: 23/02/2010

Comments:
QUOTE: "It's No Problem dealing with us! - We give old fashioned Customer Service at reasonable prices !" Taken from this website and never a truer word written. An absolute delight from start to finish. I placed my order at 4:30PM Monday, the goods arrived the following morning, installed and working by mid-day Tuesday (less than 24 hours), FANTASTIC! I purchased a Seip EKR1MCG receiver upgrade kit for my Marantec Comfort 250 door operator and it is simple, 5 minute job as long as you use long-nose pliers to gently ease out the small 3 contact terminal block (it's a plug-in block that pulls out) Thanks for a great service!


visitor_name: Alec Williams. Nottingham
e_mail:
Date: 19/02/2010

Comments:
Thank you for your prompt service regarding my order for a replacement garage door spring assembly, fitting the new spring assembly was straight forward following your instructions. I would have no hesitation in dealing with your Company again.


visitor_name: Mrs B A McFarlane - Dorking, Surrey
e_mail:
Date: 19/02/2010

Comments:
I want to register how efficient this company was. I ordered a small part for my (old) electric garage door opener on Thursday afternoon and it arrive early Friday morning. How efficient is that. Thank you very much.


visitor_name: Alan Merry - Windsor, Berkshire.
e_mail: a.merry'at'sky.com
Date: 19/02/2010

Comments:
I have had the need to visit you on a couple of occasions, once to collect a new pair of springs for my garage door and then for a remote control upgrade for my electric operator with large remotes to the mini key ring style remotes. I had no hesitation to contact you again Nick for advice to replace our aged Stanley electric operator system and to supply & fit a new Seip TS75 operator. Your son Richard arrived in a timely manor this morning to carry out this task and I have been as equally impressed with his skills & attention to detail. I would thoroughly recommend your services at Amourelle to anyone. Thank you, kind regards Alan Merry.


visitor_name: John Outhwaite, Solihull
e_mail: john.outhwaite'at'blueyonder.co.uk
Date: 16/02/2010

Comments:
Good website, very easy to work out which springs I needed to replace the broken one on my door. Competitive price, good communications about delivery, quick delivery. Useful links to installation instructions on the website meant that a job I thought was going to be tricky and time consuming turned out to be quick & simple! Great service, thank you.


visitor_name: Josh Garforth Saddleworth, Manchester.
e_mail: josh.garforth'at'btinternet.com
Date: 14/02/2010

Comments:
Sorry for the delay in writing, I've just returned from holiday.  After chatting with you on 1st Feb. pm I ordered a Seip remote control upgrade kit for my Challenger door opener on-line, the product arrived next morning and I had the system up and running within 10mins.  I can't thank you enough, the old system was very hit and miss and drove me mad.  This new remote control opens the door every time. Thanks and best wishes for a well run company. I had forgotten what proper service was like. You have created a new bench mark. Kindest regards Josh (Saddleworth) Manchester


visitor_name: Terry, Napley Heath, Shropshire.
e_mail:
Date: 13/02/2010

Comments:
We are absolutely delighted with the help that Amourelle have given us to get our electric garage doors operating by remote control again - we had been told by other companies that our motors were obsolete and replacement remote controls were not available. The new remote control receiver upgrade kits and new transmitters Amourelle supplied arrived overnight and were fitted in minutes - thanks to detailed and easy to follow instructions - thank you and well done!


visitor_name: Alan Ward, Shropshire
e_mail:
Date: 13/02/2010

Comments:
Thank you for excellent service. My garage door support cable snapped yesterday (Friday) afternoon, I placed an order for a replacement at about 15:00 and received the goods this morning (Saturday) - so I can fix it this weekend.


visitor_name: J Patching, Rotherham
e_mail:
Date: 10/02/2010

Comments:
Thank you very much for your swift and efficient service. I ordered a Seip EKR1MCG radio receiver upgrade unit for my Challenger door opener on Sunday afternoon and it arrived on Tuesday morning!


visitor_name: Chris, Chesterfield
e_mail: chris_j_brooks'at'hotmail.com
Date: 09/02/2010

Comments:
We recently broke the support wires on our Garage door. In fact 18:00 Thursday. I ordered a replacement pair on-line via your website and by 22:00 I had received a confirmation email stating that my order was awaiting collection by Royal Mail.  By 11:00 Saturday the replacements were fitted and working.  Excellent service.


visitor_name: Peter Ward, Burgess Hill, West Sussex
e_mail: teksyy'at'aol.com
Date: 09/02/2010

Comments:
The service for spare parts is unbelievably quick (provided Royal Mail play their part) I ordered some replacement cones & cables for a Henderson canopy door and the parts fitted easily. Only comment is that your fitting instructions could be a better, a bit of work needed there.


visitor_name: C Pitt, Wiltshire.
e_mail:
Date: 08/02/2010

Comments:
Excellent service backed up by knowledgeable advice, speedy despatch and delivery. Many Thanks C Pitt


visitor_name: Brian, Henley on Thames, Oxon.
e_mail:
Date: 07/02/2010

Comments:
Thanks very much for your prompt advice and for having the parts I required in stock. Really appreciated.


visitor_name: Ken Brown, Southampton
e_mail:
Date: 03/02/2010

Comments:
I had a very useful conversation with you yesterday after my old digital entry keypad broke down.   I ordered a replacement keypad on-line (Domino) and it arrived today and is now successfully installed.


Thanks for your help.

visitor_name: R.K.Foakes, Fair Oak, Hants.
e_mail: royfoakes'at'hotmail.co.uk
Date: 31/01/2010

Comments:
Many thanks for the prompt delivery of my garage door lock, it was a pleasant surprise to do business with a company that does as it says. The lock is fitted and all works well.  Many thanks again.  Roy Foakes.


visitor_name: L Brown, Cheshire
e_mail:
Date: 30/01/2010

Comments:
Many thanks for prompt delivery of replacement garage door springs. Fitted in half an hour thanks to your valuable advice and guidance.


visitor_name: John, Hook, Hants.
e_mail:
Date: 29/01/2010

Comments:
what a nice company ..... I first used Amourelle Ltd in 2004 .... and had cause to call them this year about my unit. I was given lots of time and advice over the phone and we eventually tracked the problem down to interference from a competing radio device (a wireless oil tank gauge). No call out, no hard sell on new parts - just good professional advice and support. Problem fixed. Thanks.


visitor_name: Gill, Northumberland
e_mail:
Date: 29/01/2010

Comments:
I checked on various websites for a spare part for my garage door and found this company very competitive. Their service was excellent, the part was delivered the next day. Couldn't ask much more. Thanks


visitor_name: L A Jackson, Derbyshire.
e_mail:
Date: 27/01/2010

Comments:
I ordered a pair of replacement Garador springs on Monday evening and they arrived on Wednesday afternoon. Thank you for your excellent service. Lewis.


visitor_name: Kevin Holmes, Chester
e_mail:
Date: 27/01/2010

Comments:
Very impressed by your web site and suggested additional spares (rollers) I needed when ordering cables. Email of installation instructions was added bonus. Whole process very easy and intuitive with good descriptions making selection of correct items easy.


visitor_name: Terry Lucken, East Sussex.
e_mail: tejay64'at'btinternet.com
Date: 22/01/2010

Comments:
I placed an order for two light bulbs and fuses and within 24 hrs they were on my doorstep. Fantastic service not seen much these days from many UK Companies. Once again many thanks for such a great service.


visitor_name: Rodgers - Inverness
e_mail:
Date: 21/01/2010

Comments:
I ordered a remote control transmitter and I felt I had to let you know how delighted I was to receive it within 24 hours of placing my order - you can't beat that.  Well done to your company - great service.


visitor_name: Trevor Hartley, retired living in Staffordshire
e_mail: trevorhartley222'at'btinternet.com
Date: 21/01/2010

Comments:
This company offers an excellent service. I placed an order for a replacement keyfob transmitter and the item arrived the next day by early morning post. The simple instructions were very helpful and the remote operated first time. I am normally useless with things like this, if I could do it anyone could!


visitor_name: Joseph Andrey, Switzerland
e_mail: jofaran'at'hotmail.com
Date: 21/01/2010

Comments:
Excellent service, I bought a Seip EKR1MCT/13A receiver radio upgrade kit for my BOSCH GTT 50/100 GSM garage door operator, the goods arrived within 10 days (Switzerland). Installed within 5 minutes, functioning perfectly.

Commentaires:
Excellent service, j'ai acheté un kit d'adaptation de récepteur radioélectrique de Seip EKR1MCT/230 pour mon opérateur de porte de garage de BOSCH GTT 50/100 GSM , les marchandises sont arrivées dans un délai de 10 jours (Switzerland). Installé dans un délai de 5 minutes, fonctionnant parfaitement.


visitor_name: Andy Haines, Herefordshire
e_mail:
Date: 20/01/2010

Comments:
Have no fear on making an enquiry, the folks at Amourelle are really knowledgeable and helpful. The supplied product arrived on target date, fitted easily and delighted the property owner. Excellent Service!


visitor_name: Carole Ogston, Stonehaven.
e_mail:
Date: 20/01/2010

Comments:
What a fantastic service received. I have a Seip remote which was very old, I contacted Amourelle and was advised which replacement I needed, placed my order and it arrived within 2 days.  The price wise also fantastic as my local locksmith quoted a 10 day delivery and £12 more expensive............. so a huge thank you


visitor_name: Nigel Roberts, Denbighshire, N Wales.
e_mail:
Date: 19/01/2010

Comments:
Just a big thank you. Excellent service. Part ordered and delivered within 2 working days. This is my first order and based on the service I would recommend.


visitor_name: Keith Moon, Lancs.
e_mail:
Date: 11/01/2010

Comments:
Great communication from this company. My e-mails were answered promptly and the information Amourelle gave me was 'SPOT ON'.  I even had a phone call from them before they dispatched my order as there was a query with my Post Code. Amourelle know what they are doing, and they know how to do it.


visitor_name: Chris, Billericay, Essex
e_mail:
Date: 10/01/2010

Comments:
I am writing further to my recent order to thank you for the incredibly easy upgrade of my old Wessex Liftboy Telectron remote system to the new Seip EKR1MCG system.  Although you have many claims on your website stating how easy the process is, these jobs never prove that simple when I get involved(!) but it genuinely was a 5 minute job - everything worked first time. Also, the range of the transmitter is so much greater than the old one. I can literally press the button as I come into my road and the garage door is already open by the time I come on to the driveway. The product seems well put together too - the mini remote in particular feels much more sturdy even than my car remote.  Your service and website are fantastic - I was able to work out exactly what I needed from the images and notes you provide and delivery was prompt, despite the horrendous weather recently.  Thank you once again.


visitor_name: Edmund Rainsbury, Rossendale, Lancs.
e_mail: edmund.rainsbury'at'talktalk.net
Date: 08/01/2010

Comments:
I feel I must write to say a big thank you for all the patient help that Nick & Richard provided on the phone in guiding me through diagnosis and fixing of problems with my Dura-Lift Model 4500 garage door operator.  I am in my 80th year & things don't sink in as fast as they used to do! However their patient and understanding manner, to say nothing of their technical ability, has enabled me to put matters right.   Thank you both again & finally let me say I will not hesitate to recommend you should the need arise with any of my contacts.


visitor_name: Bill R, Folkestone, Kent
e_mail:
Date: 07/01/2010

Comments:
On Sunday 3 Jan I ordered some spares for a King up and over garage door, I was emailed with an immediate response and confirmation, received the parts on Wednesday 7 Jan, an amazing service, response superb. Congratulations, Bill.


visitor_name: Alan - Kent
e_mail: alanfairclough'at'aol.com
Date: 05/01/2010

Comments:
I ordered 2 Seip EKR1MCG upgrade receivers & keyfob transmitters for my Challenger garage door operators and received them within 24 hours of ordering.  I am no great electrician, but even I found the simple to install.  The product was as easy to fit as per the instructions. One of the first true instructions I have been able to follow without difficulty - excellent.  The queries I had were answered rapidly and in a comprehensible and full manner - thanks Nick. I would recommend this product and the Company to any one who needs to upgrade their remote control garage door fob and receiver. Thanks once again for making life simple!!!


visitor_name: Mrs M. Clark. Brandon, Suffolk.
e_mail:
Date: 04/01/2010

Comments:
Thank you for your very prompt and efficient service


visitor_name: Peter Gagg, Leamington Spa
e_mail:
Date: 01/01/2010

Comments:
Thank you for the excellent service. I ordered a replacement lock on 29th Dec at 3 50pm, received it on Dec 30th at 10.00 and fitted the lock at 11.00am same day . Happy new year. Peter Gagg


visitor_name: Tom Tomlinson, Helensburgh, Argyll & Bute
e_mail:
Date: 01/01/2010

Comments:
Just wish to thank you for such a fantastic service. Order placed on Wed pm, remote arrived first post on Thurs!!!!
Now working and can say I will use your company again.  Thanks again and Happy new year. Tom Tomlinson


 

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Amourelle Products Ltd

The UK's #1 Garage Door Spares and Automation Specialists
©Copyright 2010 Amourelle Products Ltd  Reading, Berkshire. United Kingdom
Established 1982 - Registered in England No. 1640847 - VAT Reg. No. GB 642 0832 61

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Inventors of the Securi-Dor automatic security locking device for motorised garage doors

It's No problem dealing with us!  -  We give old fashioned Customer Service at reasonable prices !

 
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